Open to opportunities

Marissa Caldwell

@marissacaldwell

Message

Detail-oriented accounting associate with strong analytical skills.

United States

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dedicated accounting associate with a strong background in financial management and customer service. Graduating Magna Cum Laude from the W. P. Carey School of Business at Arizona State University, I have developed a solid foundation in business entrepreneurship and accounting principles. My experience at ASU Travel Center has honed my skills in processing travel card requests, analyzing expense reports, and ensuring compliance with university policies.

Throughout my professional journey, I have demonstrated my ability to manage high volumes of transactions while providing exceptional customer service. My role as a Student Appeals Worker III at ASU Parking and Transit Services allowed me to refine my problem-solving skills and work effectively in a fast-paced environment. I am passionate about leveraging my skills to contribute positively to an organization and help streamline financial processes.

Experience

Work history, roles, and key accomplishments

Current

Accounting Associate

Current

ASU Travel Center

Jan 2023 - Present (2 years 5 months)

Processed ASU travel card requests and managed existing card credit limits, assisting cardholders with activation and fraudulent activity reporting. Analyzed and approved high volumes of travel expense reports, ensuring compliance with university policies, and reconciled cash advances and reimbursement checks. Provided daily customer service regarding expense reports, travel policies, and card iss

Global Card Access Bank Of America Works System Concur Workday Compliance Policies Auditing Customer Service Expense Reporting Data Analysis

Student Appeals Worker III

ASU Parking and Transit Services

Jun 2019 - Dec 2022 (3 years 6 months)

Reviewed and analyzed appealed citations using T2 Flex and MVD records, communicating appeal statuses via SalesForce. Provided exemplary customer service in a high-volume environment, assisting patrons with parking challenges and performing cashiering services. Onboarded new student workers and reconciled cash drawers after each shift.

T2 Flex Salesforce Customer Service Cashiering Training Problem Solving

Remote Development Associate

Henning Inc.

Jun 2022 - Dec 2022 (6 months)

Developed and updated the company website, creating graphics and managing social media accounts, which increased activity by 78%. Solicited donations, developed fundraisers, and collaborated on an Emergency Rental Application with Alaska Housing. Wrote and submitted a $500 grant for the food pantry and obtained certificates in Financial Management and Grant Seeking Essentials.

Web Development Graphic Design Social Media Management Fundraising Financial Management Content Creation Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

W. P. Carey School of Business, Arizona State University

Bachelor of Science, Business Entrepreneurship

Grade: 3.64

Activities and societies: Dean's List, New American University Scholarship

Graduated Magna Cum Laude from the W. P. Carey School of Business. Awarded Dean's List and the New American University Scholarship. Achieved a GPA of 3.64.