Daniela Palacios-Silva
@danielapalaciossilva
Detail-oriented accounting student with strong customer service skills.
What I'm looking for
As a dedicated Bachelor of Business Administration student specializing in Accounting at Southern Adventist University, I am committed to achieving excellence in my academic and professional endeavors. My expected graduation in December 2026 fuels my passion for finance and accounting, and I am eager to apply my knowledge in real-world scenarios.
Currently, I serve as a Student Finance Assistant at Southern Adventist University, where I provide essential customer support to students and parents regarding financial matters. My role involves collaborating with finance counselors to ensure accurate and timely completion of financial aid documentation. This experience has honed my communication and organizational skills, allowing me to thrive in fast-paced environments.
Previously, I worked as a Retail Associate at Gap, where I promoted customer loyalty through exceptional service and product knowledge. My ability to maintain a clean and organized sales floor contributed to a positive shopping experience for customers. I am fluent in both English and Spanish, which enhances my ability to connect with diverse clientele.
Experience
Work history, roles, and key accomplishments
Student Finance Assistant
Southern Adventist University
Oct 2022 - Present (2 years 9 months)
Provided customer support by answering phone calls and assisting students and parents with questions regarding student finances. Collaborated with finance counselors to review financial aid documentation and ensure completion in an accurate and timely manner.
Retail Associate
Gap
Nov 2021 - Aug 2022 (9 months)
Promoted customer loyalty and achieved consistent sales through friendly service and product knowledge. Restocked sales floor and maintained a clean, organized presentation of products.
Sales Associate
Wash Day Laundry
Aug 2020 - Aug 2020 (0 months)
Greeted customers and provided assistance with store purchases and inquiries. Maintained cleanliness and organization, streamlining daily operations for efficiency.
Education
Degrees, certifications, and relevant coursework
Southern Adventist University
Bachelor of Business Administration (BBA), Accounting
Currently pursuing a Bachelor of Business Administration with a focus on Accounting. Expected to graduate in December 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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