Open to opportunities

Marisleidy Hernandez

@marisleidyhernandez

Message

I create welcoming guest experiences through front desk service, communication, and efficient cash handling.

United States

Message

What I'm looking for

I'm looking for a customer-facing role where I can provide welcoming service, build guest relationships, manage inquiries efficiently, and create memorable experiences.

At Homestretch Rehabilitation, I greet and welcome guests, manage multi-line phones, and handle inquiries with professional, high-quality service.

I build positive relationships with repeat guests to support loyalty and create a welcoming atmosphere. Previously at Pincho Factory, I processed cash transactions accurately, responded to guest needs, and maintained clean, organized service areas.

I'm eager to create memorable guest experiences that exceed expectations in a fast-paced customer service environment.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Specialist

Current

Homestretch Rehabilitation

Jan 2024 - Present (2 years 8 months)

Greeted and welcomed guests upon arrival, providing exceptional customer service and creating a positive first impression. Managed multi-line phone systems, efficiently directing calls and addressing inquiries with professionalism.

Customer Service Multi Line Phone Systems Guest Relations Relationship Building