Marina Ferreira

I’m a passionate leader with 15 years experience driving business through coaching, customer service and cosmetic artistry. I lead by example through artistry while coaching to brand loyalty and fantastic in-store experiences.

In my roles from Key Holder to Salon Manager and now Lead MAC Artist, I’ve built strong guest relationships by managing guest interaction, advising and resolving service issues, and tracking guest information. I also maintain safe, clean operations by complying with procedures, Loss Prevention & Risk education, and state regulations.

I’m known for turning plans into results: I implement successful in-stores events and activities to drive brand loyalty and achieve location goals. I develop monthly business planning and employee scheduling, based on customer trends, and conduct business auditing to maximize profit.

Operationally, I oversee inventory by anticipating needed supplies and placing expediting orders, and I manage business accounts receivable and stylist scheduling. I bring a mentoring mindset—assisting training of well qualified talent to drive sales through continued brand products and services.