Open to opportunities

Marie-Michelle El-Hayek

@marie-michelleel-hay

Message

Front Desk Manager and data-focused analyst combining operational excellence with data interpretation.

Lebanon

Message

What I'm looking for

I’m looking for a fast-paced role where I can combine operational excellence and customer satisfaction with data analysis, reporting, and presentations, while continuing to grow in a supportive, knowledge-driven environment.

I’m a top-performing graduate with a Bachelor of Science in Quantitative Economics (GPA 4.0, with distinction) and I’m currently studying Architecture. I bring analytical rigor and creative problem-solving to every role, staying highly motivated and detail oriented.

As a Front Desk Manager at Body Balance, I ensured seamless front desk operations by keeping an organized workspace and monitoring inventory levels. I handled challenging situations during peak times to strengthen my problem-solving approach, while also creating visually appealing content that supported the business’s online presence.

I also completed an internship as a Data Analyst on a USAID-funded, DAI-implemented project in Lebanon, where I conducted end-to-end analysis, interpreted results using statistical techniques, and prepared client-facing reports and presentations. In earlier recruitment administration work, I supported hiring processes through background checks, screening resumes, coordinating interviews, and managing job postings—always with a strong focus on organizational efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Front Desk Manager

Body Balance

Oct 2023 - Aug 2025 (1 year 10 months)

Managed front desk operations, maintaining an organized workspace and monitoring inventory levels. Handled challenging peak-time situations and contributed to visually appealing content to strengthen the business’s online presence.

Front Desk Operations Customer Service Conflict Management Problem Solving Content Creation Microsoft Office Time Management

Chef de Rang

Body Balance

Jul 2023 - Sep 2023 (2 months)

Provided customer service in a fast-paced dining environment. Operated the cash register, processed payments, handled opening/closing procedures, and greeted customers with menu information.

Customer Service Cash Register Payment Processing Returns and Exchanges Conflict Resolution Time Management

Data Analyst Intern

TIF Project – DAI Global

Dec 2022 - Jan 2023 (1 month)

Conducted end-to-end data analysis to identify gaps and propose solutions for a USAID-funded, DAI-implemented project. Interpreted and analyzed results using statistical techniques and prepared reports and presentations for clients.

Data Analysis Statistical Analysis Report Writing Presentation Development Gap Analysis Data Management Excel SPSS EViews

Recruitment Administrator

CC Staffing International

Aug 2020 - Jun 2021 (10 months)

Provided administrative support throughout the hiring process, including reference and background checks. Managed job postings, screened resumes, coordinated interviews, and responded to candidate inquiries on job postings and application status.

Recruitment Administration Reference checks Background Checks Interview Coordination Customer Service Conflict Resolution Time Management