Marianna Carvajal

I am a results-driven and trilingual marketing professional with over three years of experience in managing email campaigns, CRM journeys, and audience engagement strategies, particularly in remote-first environments. My proficiency in Salesforce Marketing Cloud, HubSpot, and Excel has enabled me to execute targeted marketing initiatives that drive significant client engagement and reactivation.

During my tenure as an Email Marketing & CRM Assistant at Laxmi Mode, I successfully increased client reactivation by 18% through well-executed email campaigns. My analytical skills were further demonstrated through A/B testing, which resulted in a 12% uplift in engagement. I thrive in collaborative settings, working closely with design teams to ensure that content resonates with our audience while maintaining a keen eye on performance metrics.

My previous role as a Bilingual Customer Support & CRM Agent at UnitedHealthcare allowed me to manage over 1,500 customer interactions, achieving a 92% satisfaction rate. I am passionate about customer lifecycle marketing and am eager to contribute to a high-growth, mission-driven company that values creativity and data-driven strategies.