Fully remote role in Virtual Assistance, Administrative Support, or Customer Service (chat/email, non-phone), using my bilingual Spanish-English skills to support international teams. Interested in process optimization, data entry, and CRM management, with room to grow and clear communication.

Mariana Gomez
@marianagomez
Bilingual VA & Customer Support specialist from Argentina, helping international teams with admin, data entry, and CRM — remote, chat/email only.
What I'm looking for
At FONSELP, I designed a system of direct social media links in the team’s shared spreadsheet, reducing daily research time per organization from 2–3 hours to 1.5 hours. I also applied the improvement to teammates’ organizations.
At Kiosco 351, I handled customer service, cash register duties, and store upkeep independently during my shift. My customer service experience also includes Sushi Soul and Romero Casa & Cosas.
At Residencia de la Tercera Edad El Algarrobo, I provide care to elderly residents, with a focus on complete treatments and preventive follow-up. I’m completing the final coursework for my Bachelor’s Degree in International Relations at Universidad Empresarial Siglo 21.
Experience
Work history, roles, and key accomplishments
Podiatrist - Elderly Patient Care
Residencia de la Tercera Edad El Algarrobo
Feb 2024 - Present (2 years 8 months)
Provided comprehensive care to a caseload of 80 elderly residents, focusing on preventive follow-up and early detection of conditions. Recognized for a warm, patient approach that reduced urgent-care demand.
Regional Outreach & Partnership Intern
FONSELP
Aug 2025 - Apr 2026 (8 months)
Designed a system of direct social media links in a shared spreadsheet, reducing research time per organization from 2-3 hours to 1.5 hours. Expanded caseload from 10 to 50 organizations, adding Mexico, to gain more hands-on experience.
Customer Service Representative
Kiosco 351
May 2025 - Feb 2026 (9 months)
Managed entire shifts independently, combining customer service, cash register duties, and store upkeep. Built strong multitasking skills and maintained a friendly, efficient service environment.
Childcare Provider
Independent
Apr 2021 - Dec 2023 (2 years 8 months)
Provided responsible and organized childcare, ensuring the safety and well-being of a child. Demonstrated autonomy and reliability in daily care.
Customer Service
Sushi Soul
Mar 2020 - Jun 2021 (1 year 3 months)
Provided quick query resolution and clear communication while working under pressure. Delivered friendly customer service in a fast-paced environment.
Customer Service
Romero Casa & Cosas
Apr 2021 - Apr 2021 (0 months)
Provided short-term coverage, customer assistance, and product organization. Ensured a positive shopping experience for customers.
Education
Degrees, certifications, and relevant coursework
Universidad Empresarial Siglo 21
Bachelor's Degree, International Relations
2019 -
Currently completing final coursework for a Bachelor's Degree in International Relations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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