Maria Laura Angulo Arismendy

Coordinates daily assignments and workloads for a team of 5-10 phlebotomists, addresses employee concerns, and documents incidents. Assists with training and onboarding, communicates with hospital staff, and performs inpatient blood collection while following safety procedures.

Managed daily operations of an ambulatory collection center independently, including patient check-in, blood draws, specimen handling, and inventory management. Ensured accurate patient and specimen information while following laboratory procedures and safety guidelines.

Performed venipuncture and capillary blood collection during clinical training, following patient identification and specimen handling procedures. Developed hands-on patient care and communication skills through direct patient interaction.

Managed incoming phone calls, emails, and customer inquiries while providing professional support. Maintained confidential records, Excel spreadsheets, and administrative documentation, and supported scheduling and daily office operations.

Supported daily shift operations and helped assign responsibilities to team members. Delivered high-quality customer service in a fast-paced environment and assisted with opening and closing procedures.

Completed an Associate of Applied Science in Management in August 2026.

Completed a semester-long phlebotomy training program focused on venipuncture, capillary blood collection, patient identification, specimen handling, and infection control. Received introductory Level 1 EKG training as part of the program.