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Mariah User

@mariahuser2

QA / Trainer at Kamine Technology who audited Fast Track RTW L&A Claims and refined processes for accuracy and consistency.

United States

Message

What I'm looking for

I’m looking to contribute to efficient, safe, and empathetic care across a variety of medical settings.

At Kamine Technology, I conducted daily audits for Fast Track RTW L&A Claims to check accuracy and compliance with established standards.

I also coached team members and refined processes to support quality, consistency, and efficiency, while maintaining detailed documentation and handling sensitive information appropriately.

As an Administrative Specialist, I processed claim forms, medical documentation, and reports, and used ICD9 and ICD10 codes for claim evaluation. I supported risk management services for 23 national insurance companies, contributing to the handling of over 164,000 claims.

Earlier, I provided personal care and daily living assistance at BrightStar, supporting patients’ mobility, meals, and comfort. I’m focused on contributing to efficient, safe, and empathetic care across medical settings.

Experience

Work history, roles, and key accomplishments

QA / Trainer – Fast Track RTW L&A Claims

Kamine Technology

Oct 2022 - Apr 2026 (3 years 6 months)

Conducted daily audits to ensure accuracy and compliance with established standards. Provided coaching and feedback to improve team performance and developed processes supporting quality and efficiency.

Quality Assurance Audit Coaching Process Improvement Documentation

Administrative Specialist

Kamine Technology

Jul 2018 - Jan 2022 (3 years 6 months)

Processed and reviewed claim forms, medical documentation, and reports with high accuracy. Assisted clients with claims and policy questions via phone and email, utilizing ICD9 and ICD10 codes for claim evaluation.

ICD 9 ICD 10 Claims Processing Medical Documentation Customer Service Risk Management

Package Handler / Switcher

FedEx

Sep 2016 - Jul 2018 (1 year 10 months)

Managed high-volume workflow with precision and speed, scanning, tagging, and tracking items accurately. Operated conveyor systems and maintained a safe work environment.

Package handling Scanning Trackings Conveyor Belt Operations Safety Procedures

Care Provider

BrightStar

Feb 2011 - Jul 2015 (4 years 5 months)

Provided personal care and daily living assistance to patients, including range-of-motion activities, mobility support, meal preparation, and medication self-administration assistance.

Patient Care Mobility Assistance Meal Preparation Medication administration Safety