Open to opportunities

Mariah Felder

@mariahfelder

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Detail-oriented certified phlebotomy technician focused on safe, high-quality specimen collection.

United States

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What I'm looking for

I’m seeking a detail-focused medical lab role where I can apply safe venipuncture and infection-control practices for drug screening and capillary venipuncture, delivering quality specimens and clear communication.

I’m a detail-oriented and passionate certified phlebotomy technician seeking employment, and I’m eager to leverage my skills in a medical lab for drug screening and/or capillary venipuncture. I focus on safety, accuracy, and quality specimens every time.

Through my Phlebotomy Certification Training, I covered OSHA and Safety Procedures, Contagions and Infection Control, venipuncture basics and supplies, and the order of draw. I’m trained to handle common venipuncture challenges and apply quality specimen techniques.

In my Medical Assistant role, I supported patient flow by setting up patient rooms and compiling scripts for doctors’ signatures. I also reviewed prior authorizations, input appeal information for denials, emailed physicians and other health professionals, and communicated with lab departments.

I’ve built strong patient-facing and communication experience through roles in personal care and customer service, including medication administration and verbatim phone interview monitoring. I’m also comfortable with documentation and productivity tools like Microsoft Word and Microsoft PowerPoint, plus faxing and scanning.

Experience

Work history, roles, and key accomplishments

Mentor

Advocates Incorporated

Jun 2025 - Feb 2026 (8 months)

Transported clients on errands and accompanied them to doctors’ appointments. Coordinated with service coordinators to help implement clients’ goals and supported clients’ decision-making.

Service Coordination Decision Support

Medical Assistant

Neurological Care Center

Jun 2024 - Feb 2025 (8 months)

Set up patient rooms and supported medical administrative workflows. Compiled scripts for doctor signatures, reviewed prior authorizations and appeals, and communicated with lab departments and healthcare providers.

Patient Room Setup Medical Documentation Prior Authorization Review Lab Coordination Email Communication

Food Service Worker

Cicero North Syracuse High School

Oct 2022 - Jun 2024 (1 year 8 months)

Provided lunch for students and maintained the food service area. Handled cash register duties, encouraged healthy decision-making, and kept the kitchen and serving area clean.

Cash Handling Food Service Kitchen Sanitation

Direct Support Professional

The Arc of Onondaga

Sep 2018 - Sep 2022 (4 years)

Supervised safety for individuals with disabilities while ensuring equal and respectful treatment. Participated in community outings and provided documentation for each individual.

Disability Support Documentation Community Outing Support

Personal Care Aid

Maxim Healthcare

Jun 2016 - Oct 2018 (2 years 4 months)

Provided care to people with TBI injuries. Administered clients’ medications and completed errands for the elderly.

Errands

Phone Interviewer

Customer Service for the Deaf

Mar 2017 - Sep 2018 (1 year 6 months)

Ensured quality phone calls verbatim and monitored each call with a steady speed. Created documents in Microsoft Word, built slides in Microsoft PowerPoint, and handled faxing and document scanning.

Verbatim Call Handling Microsoft Word Microsoft PowerPoint Fax Document Scanning

Personal Care Aid

StaffKings

Jan 2016 - Jul 2016 (6 months)

Worked as a Personal Care Aid through StaffKings and received certification during this time.

Education

Degrees, certifications, and relevant coursework

Henninger High School

High School Diploma

2006 - 2010

Earned a High School Diploma from Henninger High School.

Syracuse Equal Opportunity Center (EOC)

Phlebotomy Certification Training, Phlebotomy

2024 -

Activities and societies: Module topics: OSHA/safety; contagions & infection control; venipuncture basics & supplies; performing a venipuncture; order of draw; common challenges; quality specimen technique.

Completed Phlebotomy Certification Training, covering OSHA and safety, infection control, venipuncture basics, order of draw, common challenges, and quality specimen technique.