Open to opportunities

Mariah Alvarado

@mariahalvarado

Message

Compassionate customer-focused healthcare and retail professional.

United States

Message

What I'm looking for

I seek a role where I can apply patient-care and customer-service skills, collaborate across teams, and grow clinically while contributing to a mission-driven organization.

I am a motivated professional with experience in patient cardiovascular testing, collections, and retail sales/design consulting. I bring strong communication, organization, and customer-service skills, demonstrated by EKG internship work performing tests, monitoring vitals, and preparing accurate EKG tracings, and by delivering excellent customer experiences in retail.

I consistently collaborate across teams and vendors to resolve issues and improve processes, from managing sales and purchase orders to investigating account histories and encouraging timely payments. I am pursuing a Bachelor's in Kinesiology while committed to contributing positively to an organization’s mission and supporting customers and patients with compassion and accuracy.

Experience

Work history, roles, and key accomplishments

EKG Technician Intern

Clinica Medica Familiar

Aug 2024 - Oct 2024 (2 months)

Performed cardiovascular tests and set up EKG tracings, ensured equipment calibration and cleanliness, and collected diagnostic data for physicians to identify heart conditions.

Equipment Calibration Data Collection

Collections Specialist

Unknown Employer

Oct 2023 - Aug 2024 (10 months)

Monitored accounts to identify outstanding debts, contacted clients to resolve overdue payments, processed payments/refunds, and reported on accounts receivable status to improve recovery efforts.

Accounts Receivable Debt Collection Customer Service Payment Processing Reporting Conflict Resolution

Sales Associate

Mathis Brothers

Dec 2020 - Oct 2023 (2 years 10 months)

Drove showroom sales and delivered in-home design consultations, managed sales and purchase orders, coordinated with vendors and warehouse to resolve merchandise issues, and maintained high customer satisfaction.

Retail Sales Order Management Customer Service Merchandising Sales Presentations