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María Elena Rojas Montesinos

@mariaelenarojas

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UX Designer with strong tech background—creating intuitive, user-first digital solutions.

Chile

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What I'm looking for

I seek a collaborative environment where I can leverage my UX/UI skills to create impactful designs and contribute to team success.

As a UX/UI Designer with over 2 years of experience, I specialize in user research, prototyping, and accessibility. My engineering background (7+ years) allows me to approach design with both logic and empathy, ensuring that I create intuitive and functional digital solutions that align visual identity with usability.

Throughout my career, I have successfully led teams and optimized digital processes. At Agencia Bee, I designed a cohesive digital identity that strengthened trust with the target audience. My work at Rolling Bubbles Events improved conversion rates by 30% through user-centered design and a mobile-first approach. I am passionate about applying user-centered methodologies to deliver experiences that generate value for users and drive business results.

Experience

Work history, roles, and key accomplishments

Current

UX/UI Designer

Current

Agencia Bee too Reel

Apr 2025 - Present (3 months)

Designed the brand's digital identity using Design Thinking, achieving a cohesive visual proposal that strengthened trust and connection with the target audience. Conducted UX research combining qualitative and quantitative methods to define user personas, journey maps, and identify benchmarking opportunities.

Design Thinking UX Research Wireframing Prototyping Figma Accessibility Content Design

UX/UI Designer

Rolling Bubbles Events

Sep 2024 - Nov 2024 (2 months)

Redesigned the website using Design Thinking methodology for a user-centered experience, which improved conversion rate by 30% through clear information architecture and optimized flows. Applied accessibility principles (WCAG) and conducted usability testing with real users, increasing satisfaction in testing by 20%.

Design Thinking Wireframing Prototyping Figma Accessibility Usability Testing

IT Support Supervisor

Asesoría e Inversiones Compass Group

Sep 2019 - Aug 2023 (3 years 11 months)

Led and coordinated the regional IT support team across 7 countries, achieving an 85% improvement in response times through the strategic use of InvGate. Implemented a knowledge base that reduced first-level tickets by 75%, enhancing user self-management.

IT Support Team Leadership InvGate Knowledge Management Vendor Management Scrum Jira

Education

Degrees, certifications, and relevant coursework

Google Skillshop

Google Analytics Certification, Google Analytics

2025 - 2025

LinkedIn Learning

Advanced Figma Certification, Figma

2025 - 2025

Academia de Estudios Profesionales

Web Design and UX/UI Diploma, UX / UI

2025 - 2025

Sence Chile

Web Design with HTML5+CSS, UX / UI

2025 - 2025

Google by Coursera

Google UX Design Professional Certificate, UX Design

2024 - 2024

Completed the Google UX Design Professional Certificate program, focusing on core principles of UX design. Gained expertise in user research, prototyping, and accessibility to create intuitive digital solutions.

Santander Open Academy

Project Management and Agile Fundamentals, Project Management and Agile

2024 - 2024

Universidad Fermin Toro

Telecommunications Engineering, Telecommunications Engineering

2010 - 2015

Studied Telecommunications Engineering, building a strong foundation in technical principles. Developed analytical and problem-solving skills crucial for optimizing digital processes and leading technical teams.