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maria abzoMA
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maria abzo

@mariaabzo

Executive Assistant and client-focused sales professional, leveraging data, operations, and communication to drive results.

Ethiopia
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What I'm looking for

I’m looking to leverage my operations, client relations, and sales experience to support a dynamic, innovative team—bringing adaptability, discretion, and strong communication to drive efficient outcomes and lasting client satisfaction.

I’m a highly motivated professional with a strong work ethic, adaptability, and exceptional interpersonal skills. As an Executive Assistant to the CEO, I handle confidential information with discretion and keep operations running smoothly by organizing and prioritizing incoming requests to optimize the CEO’s time and efficiency.

I also bring hands-on experience in client relations, customer service, and sales across multiple roles. I performed accurate data entry and database management to ensure information integrity and accessibility, supported departments like marketing and sales, and coordinated with internal teams to improve service delivery and client satisfaction.

In sales, I generated more than 1,000,000 birr in revenue through proactive customer engagement and effective product recommendations, and I led outbound calling efforts to contact 500+ private individuals and businesses. I’m additionally creative and people-focused, with professional art experience (20+ art pieces sold) and volunteer teaching of beginner English to underprivileged children.

Experience

Work history, roles, and key accomplishments

SE
Current

Professional Artist

Self Employed

Apr 2019 - Present (7 years 3 months)

Created distinctive artworks using oil paints, acrylics, and watercolors, including paintings, drawings, and mixed-media pieces. Achieved successful sales of 20+ art pieces.

AE

Client Relations Officer

Auction Ethiopia

Aug 2024 - Apr 2025 (8 months)

Performed data entry and database management to ensure information integrity and accessibility. Coordinated with internal teams to improve service delivery and client satisfaction across departments.

NH

Real Estate Sales

Noble Homes

Jun 2024 - Aug 2024 (2 months)

Drove real estate lead generation through calling, networking, and social media. Presented property value to convince buyers.

KM

Sales Associate

Ker Ezhi Leather Luxury Goods Manufacturing

Feb 2024 - Jun 2024 (4 months)

Generated sales revenue through proactive customer engagement and product recommendations. Maintained store organization to enhance the shopping environment.

BH

Outbound Sales Team Lead

Bilca Homebuyers

Feb 2023 - Feb 2024 (1 year)

Led outbound outreach by contacting 500+ private individuals and businesses by telephone to solicit sales. Performed data entry in a customer database and handled probate filing responsibilities.

YT

Customer Service and Sales Rep

Yona Trading

Jan 2020 - Feb 2024 (4 years 1 month)

Provided product and service information and resolved customer complaints with empathy and efficiency. Managed store opening and closing procedures and used persuasive communication to influence purchasing decisions.

YY

Volunteer Instructor

Young Women’s Christian Association (YWCA)

Jun 2017 - Aug 2017 (2 months)

Taught beginner English to underprivileged children. Researched and compiled instructional materials for instruction.

HH

Runway Model

Hub of Africa Fashion Week (HAFW)

Oct 2016 - Present (9 years 9 months)

Worked as a runway model for Hub of Africa Fashion Week and had an editorial feature in Vogue Italia Magazine in 2016.

Education

Degrees, certifications, and relevant coursework

UU

Unity University

Bachelor of Arts in Management, Management

2019 - 2023

Earned a Bachelor of Arts in Management from Unity University (2019–2023).

NS

Nazareth School

High School Diploma, Secondary Education

2006 - 2019

Completed a High School Diploma at Nazareth School (2006–2019).

Tech stack

Software and tools used professionally

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