Looking for a job

Marcelle Storani

@marcellestorani

Remote customer support professional with hospitality and guest services interests, supporting clients and users across language needs.

Brazil

Message

What I'm looking for

I'm interested in remote opportunities in hotel reservations, hospitality, guest services, and customer support across other industries.

As a Private English Tutor, I provide individualized instruction based on each learner’s goals and needs. I explain information clearly, manage ongoing client communication, and prepare learning materials.

At Sec. Jr. – UFV, I worked on translating, transcribing, and revising academic texts and documents. I also supported client relationship and communication activities connected to Livox, an alternative communication app for people with disabilities.

Experience

Work history, roles, and key accomplishments

Current

Translation, Transcription & Text Revision

Current

Sec. Jr. – UFV

Mar 2016 - Present (10 years 8 months)

Worked on the translation, transcription, and revision of academic texts and documents. Reviewed language for clarity, consistency, and correctness, applying strong attention to detail.

Translation Transcription Proofreading Academic Writing Attention To Detail

Current

Private English Tutor

Current

Self Employed

Jan 2012 - Present (14 years 10 months)

Provided individualized language instruction based on each learner's goals, proficiency, and needs. Managed scheduling, client communication, and preparation of learning materials.

English Teaching Lesson Planning Client Communication Scheduling material development

English Teacher

Wizard English School

Jun 2021 - Dec 2025 (4 years 6 months)

Taught English to learners with varied goals and proficiency levels. Communicated progress and learning needs clearly, adapting instruction and materials to students.

English Teaching Curriculum Adaptation Student Assessment Communication Skills

English Teacher – Early Childhood Education

Colégio Equipe de Viçosa

May 2019 - Jun 2021 (2 years 1 month)

Delivered age-appropriate English instruction and supported learning through structured activities.

Early Childhood Education English Teaching Activity Planning

Relationship Consultant

Instituto Brasil – Livox Alternative Communication App

Jan 2019 - Apr 2019 (3 months)

Supported client relationship and communication activities connected to Livox, an alternative communication app for people with disabilities. Built experience communicating about a technology-based service in a context involving different user communication needs.

Customer Relationship Management Communication Skills Assistive Technology

English Language Instructor / Teaching Assistant

UFV Language Programs (NucLi, CELIN, Extension Courses)

Aug 2012 - Jan 2019 (6 years 5 months)

Taught English to beginner, intermediate, and advanced learners, including courses for specific purposes. Created educational materials through university extension programs and supported English-language courses.

English Teaching Curriculum Development Material Creation University Extension