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Marbelis Francisca Leyet Hernandez

@marbelisfranciscaley

Commercial operations and sales manager at L´FRANCISCANA, maintaining client retention above 90% through my client care strategy.

Spain
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At L´FRANCISCANA, I maintain client retention above 90% through my own client care and loyalty strategy. I negotiate costs and margins with suppliers and C-level contacts, using sales and profitability reports to make decisions.

At MINCEX – MINISTRY OF FOREIGN TRADE AND FOREIGN INVESTMENT, I analyzed complex case files and systematized trade policy information to support the Vice-Minister’s decisions. I also drafted formal communications and coordinated ministerial meetings and inter-institutional follow-up, handling sensitive information with discretion; I hold an MSc in International Humanitarian Law.

Experience

Work history, roles, and key accomplishments

ML

Human Resources Management Specialist (Grade B)

MINAL – UEB Cereales Turcios Lima

Jan 2007 - Dec 2012 (5 years 11 months)

Managed recruitment and hiring (over 300 candidates hired in total), payroll and training, in two different settings (a production company and a ministry) with a combined workforce of more than 1,000 employees.

Education

Degrees, certifications, and relevant coursework

DL

DAXUS LATAM

Immersion, Artificial Intelligence

2026 - 2026

Completed an 8-hour immersion in Artificial Intelligence in Practice on May 14, 2026.

UH

University of Medical Sciences of Havana

Master's Degree, International Humanitarian Law

Grade: Excellent

Master's Degree in International Humanitarian Law, 2,760 hours and 92 credits, with thesis defended on November 5, 2025.

MB

MBAGRATIS.ES

Online MBA Course, Business Administration

2025 - 2025

Completed an online MBA course.

NH

National School of Public Health

Course, International Red Cross and Red Crescent Movement

2024 - 2024

Completed a 60-hour course on the International Red Cross and Red Crescent Movement.

WE

WTO E-Learning

E-Learning Course, World Trade Organization

2023 - 2023

Completed e-learning courses on Introduction to the WTO, Notification Obligations, and Project Evaluation Management.

RR

Raúl Roa García Institute of International Relations

Diploma, Consular Law and Management

2023 - 2023

Completed a Diploma in Consular Law and Management.

UH

University of Havana

Short-Cycle Higher Studies, Sustainable Trade

2022 - 2022

Completed short-cycle higher studies in Sustainable Trade.

CT

Center for Foreign Trade and Foreign Investment Training

Diploma, Foreign Trade, Foreign Investment and International Cooperation

2022 - 2022

Completed a comprehensive diploma in Foreign Trade, Foreign Investment and International Cooperation.

Tech stack

Software and tools used professionally

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