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Manuel UserMU
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Manuel User

@manueluser9

Product design leader at Invoo who took an invoicing product from discovery to launch and grew its waitlist to 120+.

Spain
Message

At Invoo, I co-founded a focused invoicing product for Spanish freelancers and took it from discovery to launch in a two-person team. I led customer research, product direction, and design, and used AI with engineering support to turn interaction design into production code for web and mobile.

At DataCamp, I led mobile product direction for a learning platform serving 18+ million learners. Funnel analysis led to removing the pre-paywall screen, increasing paid subscription conversion by 50%; restructuring the learning home increased course engagement by 7% and reduced bounce by 10%.

At SEI Novus, I established the design practice as its first UX hire, with research informing five shipped improvements. Earlier, at Credit Suisse, I simplified pension enrollment from 12 steps to 4, and at Contovista AG, I set UX direction across two banking products and led the move to Figma, increasing team productivity by 50%.

Experience

Work history, roles, and key accomplishments

Credit Suisse logoCS

Head of Interaction Design

Credit Suisse

Jan 2022 - Dec 2022 (11 months)

Led day-to-day design direction for a team of two, providing critique, coaching, and unblocking. Simplified pension enrollment from 12 steps to 4 and established a shared UX process and strategy across the Client Experience team.

Contovista AG logoCA

Senior Product Designer

Contovista AG

Apr 2019 - Dec 2021 (2 years 8 months)

Set UX direction across two banking products, helping acquire three new clients. Led the move from Sketch and Abstract to Figma, increasing team productivity by 50%, and conducted research with 50+ banking customers informing seven shipped improvements.

Education

Degrees, certifications, and relevant coursework

RE

Reforge

Growth Series, Growth

2023 - 2023

Completed Growth Series certification from Reforge in 2023.

RE

Reforge

Product-Led Growth B2B SaaS, Product-Led Growth

2023 - 2023

Completed Product-Led Growth B2B SaaS certification from Reforge in 2023.

AV

Aldini Valeriani

Diploma of Graphic Arts, Graphic Arts

Diploma of Graphic Arts from Aldini Valeriani in Bologna, Italy.

NG

Nielsen Norman Group

UX Strategies, UX Strategies

2021 - 2021

Completed UX Strategies certification from Nielsen Norman Group in 2021.

Tech stack

Software and tools used professionally

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