I built and run a production booking agent for Japanese Head Spa Marbella that handles customer conversations, availability, appointments, deposits, and gift cards on WhatsApp and Instagram. Its 14 function-calling tools use schema validation and business rules, with 234 multi-turn scenarios and 799 intent-classification cases in its evaluation suite.
At DSpot, I cut First Contentful Paint by 40% on Fusion, the Sky Ecosystem’s public transparency dashboard, and designed a TypeScript and Tailwind design system that increased team development velocity by 30%. Earlier, I reduced API payload size by 50% at Fulltime and integrated Prebid.js header bidding at E-planning.
