Open to opportunities

Manuel Lambertini

@manuellambertini

Message

Journalist and communications specialist focused on media, research, and storytelling.

Italy

Message

What I'm looking for

I am seeking a communications or editorial role where I can apply research-driven storytelling, develop multimedia content, and collaborate in a culturally diverse team to grow professionally.

I am a journalist and communications specialist with a background in political science and media studies, authoring books and articles on celebrity, humanitarianism and politics. I have experience as a writer and editor for online and print outlets, supported by research skills developed during master's and bachelor's studies.

I bring practical experience in customer service, international voluntary service, Erasmus study abroad, and internships in research and NGO settings, alongside technical skills in content management, social media, and multimedia editing. I am committed to clear storytelling, cross-cultural collaboration, and producing thoughtful, research-informed journalism.

Experience

Work history, roles, and key accomplishments

Current

Writer and Editor

Current

iCrewPlay

Nov 2023 - Present (1 year 10 months)

Collaborate with an online newspaper covering cinema and TV as a writer and editor, producing articles and editorial content since November 2023. Curate film coverage and edit contributions to maintain publication standards.

Editorial Copy Editing Film Criticism Content Management WordPress Research Social Media Management

Customer Service Representative

Teleperformance

Dec 2020 - Dec 2022 (2 years)

Served as an inbound call center agent handling customer inquiries and support from December 2020 to December 2022, maintaining service quality and resolving issues efficiently. Achieved consistent performance on service metrics in a high-volume environment.

Inbound CRM Problem Solving Communication Time Management

Administrative Assistant

Ditta Lambertini Massimo

Sep 2009 - Sep 2014 (5 years)

Collaborated on invoice and estimate preparation, order management, and technical assistance coordination between September 2009 and September 2014, improving administrative accuracy and workflow.

Invoicing Order Management Administrative Support Customer Service Documentation technical coordination

Research Intern

Associazione Sokos

Mar 2008 - Apr 2008 (1 month)

Completed a short internship in March–April 2008 conducting data collection, interview transcription, and document compilation to support research activities.

Data Collection Interview Transcription Research Documentation Microsoft Office

Research Intern

Avvocati di Strada Onlus

Feb 2008 - Mar 2008 (1 month)

Undertook a February–March 2008 internship conducting data collection, interview transcription, and document compilation to support legal aid projects.

Data Collection Interview Transcription Research Documentation

Education

Degrees, certifications, and relevant coursework

Salesiani per il Sociale / Salesian College San Bernardo

Universal Civil Service, Community Service / Education

2019 - 2020

Activities and societies: Project: “Spain: for an Inclusive Education”.

Universal Civil Service placement in Huesca (Aragon) with a project focused on inclusive education from January 2019 to January 2020.

Alma Mater Studiorum – Università degli Studi di Bologna

Master Degree in Political Science, Mass Media and Politics

2014 - 2018

Grade: 105/110

Activities and societies: Thesis supervised by Prof. Paolo Terenzi (Sociologia della Comunicazione).

Completed a Laurea Magistrale in Mass Media e Politica with thesis on the politicization of celebrity between storytelling and humanitarianism; final mark 105/110.