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Manju D R

@manjudr

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QA Tester at Kwalee who contributed to Wildmender’s launch and cut defect reporting time by 90%.

United Kingdom

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At Kwalee, I tested games across PC, PlayStation 5, and Xbox, contributing QA coverage for Wildmender from pre-alpha through gold release. I also performed console compliance testing and tracked defects in JIRA.

I integrated JIRA with Google Sheets to automate defect dashboards, reducing reporting time by 90%. I also analysed Firebase application logs to identify recurring issues and improve platform stability.

At Crescent Meditours, I supported business operations, mapped client call processes in Microsoft Visio, and managed marketing campaigns in Zoho. I also built a ClickUp task tracker that improved team efficiency by 23%.

At City of London Cigars, I analysed product markups and gross margins, contributing to an 18% revenue increase. I built a sales performance dashboard in Looker Studio and performed UAT, regression, and A/B testing across web and mobile.

Experience

Work history, roles, and key accomplishments

Business Development Executive

City of London Cigars

Jul 2025 - Mar 2026 (8 months)

Managed high-value clients and business prospects, negotiated with distributors, and performed data normalisation and validation on the e-commerce website. Built a sales analysis dashboard using Looker Studio and executed UAT with structured test plans.

Client Management Business Relationship Management Negotiation With Distribution Pricing Strategy Margin Analysis Data Normalization Data Validation Looker UAT Regression Testing A B Testing POS systems Inventory Systems Invoicing Systems Sales Analysis Dashboard Creation

Business Operations Analyst

Crescent Meditours

Jul 2024 - Oct 2024 (3 months)

Onboarded customers and clients through structured presentations and supported marketing and company strategy in a startup environment. Led website and inbound call testing, mapped client call processes, and managed Zoho marketing campaigns.

Customer Onboarding Marketing Strategy Compliance Microsoft Visio Zoho Excel ClickUp LinkedIn Social Media Management Process Mapping Task Tracking Partner Onboarding Website Testing Call Testing

Quality Assurance Tester

Kwalee

Jul 2022 - Apr 2024 (1 year 9 months)

Executed manual, smoke, sanity, regression, exploratory, performance, and competitor analysis testing across PC, PlayStation 5, and Xbox platforms. Contributed to the successful launch of Wildmender, providing QA coverage from pre-alpha through gold release.

Manual Testing Smoke Testing Sanity Testing Regression Testing Exploratory testing Performance Testing Competitive Analysis Console Certification Jira Testmo Google Sheets Firebase Test Plan Creation Test Case Design Defect Reporting Retesting Agile SDLC STLC

Education

Degrees, certifications, and relevant coursework

University of East London

MBA, Business Analytics

2024 - 2025

Grade: Distinction

Activities and societies: Business Analytics Capstone Project, Data Strategy and Operations Module, Strategic Management and Consulting Module, Financial Module

MBA in Business Analytics with Distinction. Developed skills in data-driven decision making, business strategy, and performance analysis.