JBJools Bennett
@joolsbennett
Experienced QA professional with 9+ years in software testing.
United KingdomWhat I'm looking for
With over 9 years of experience in software testing and quality assurance, I have honed my skills in leading teams and optimizing QA workflows. My journey has taken me through both small businesses and large corporate environments, providing me with a unique perspective on the challenges and advantages of each. I am passionate about problem-solving and believe that a cohesive team is essential for delivering a great product.
In my most recent role as Associate QA Manager at NaturalMotion, I oversaw QA strategy and process optimization for a major mobile games studio. I managed a diverse team of QA professionals and vendor teams, ensuring high test coverage and quality standards. My focus on establishing structured reporting systems and advocating for QA visibility at the executive level has led to significant improvements in our testing processes and resource allocation.
Throughout my career, I have been dedicated to mentoring and developing talent within my teams. I take pride in fostering collaborative environments where team members can thrive and contribute to our shared goals. I am eager to bring my expertise in QA management and my commitment to quality to a new opportunity where I can continue to make a positive impact.
Experience
Work history, roles, and key accomplishments
Associate QA Manager
NaturalMotion (Zynga/Take-Two)
Jul 2021 - Nov 2024 (3 years 4 months)
Oversaw QA strategy, test planning, and process optimization for a major mobile games studio. Managed an internal team of 5 and 2 overseas vendor teams, totaling 70 QA. Responsible for a multi-million dollar department budget and led QA efforts on a AA product from development to soft launch.
Assistant QA Manager
InTouch Games
Jul 2021 - Aug 2021 (1 month)
Oversaw frontend and backend QA teams, refining testing strategies and operational processes. Focused on scaling QA efforts and maintaining high test standards in a regulated online gambling environment.
Lead Test Analyst
InTouch Games
Mar 2019 - Jan 2021 (1 year 10 months)
Led a team of 8+ testers, ensuring structured test execution and issue resolution across multiple projects. Focused on regulatory compliance and mentoring testers for career growth.
Test Analyst
InTouch Games
Feb 2016 - Mar 2019 (3 years 1 month)
Focused on functional and compliance testing for slot machine games. Managed build installations and maintained test scripts while adhering to gambling commission regulations.
Customer Service Representative
InTouch Games
Dec 2014 - Feb 2016 (1 year 2 months)
Handled customer complaints and queries through calls, emails, and live support chat, providing effective solutions and support.
Education
Degrees, certifications, and relevant coursework
NaturalMotion (Zynga/Take-Two)
Quality Assurance
2021 - 2024
Oversaw QA strategy, test planning, and process optimization for a major mobile games studio. Managed an internal team and vendor teams, ensuring high test coverage and quality standards while advocating for QA visibility at the highest levels.
InTouch Games
Quality Assurance
2014 - 2021
Worked in various roles from Customer Service Representative to Assistant QA Manager, focusing on QA operations across frontend and backend teams, refining test processes and workflows, and managing a team of testers. Ensured compliance with gambling regulations while launching multiple games on various platforms.
Availability
Location
United KingdomAuthorized to work in
Job categories
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