At Betfred, I oversee fast-paced betting operations and process customer transactions with a focus on accuracy and service quality. I manage and reconcile daily cash while following financial and regulatory standards.
Previously, I was a Software Engineer (UI/UX & Full Stack) at BYK Oxford Ltd., where I led development of the company website and analytics platform. I automated reporting workflows using Python and SQL, reducing manual processing time by 80%.
At BYK Oxford Ltd., I also built Power BI dashboards to support operational decision-making and collaborated with cross-functional teams to reduce bottlenecks by 30%.
Earlier, I worked in customer service and operations at Lidl and McDonald’s. I supported stock control and Lean-based workflow improvements at Lidl, and trained team members while supporting service and health and safety standards at McDonald’s.
