Manish Bharadwaj
@manishbharadwaj
I lead ERP/ICT transformation programs, delivering roadmap-driven results as a Manager.
What I'm looking for
I’m a strategic and results-driven Program Manager with 14+ years of experience leading complex, multi-sector ERP and ICT transformation programs. I build program roadmaps, manage cross-functional teams, and deliver high-impact solutions across government, energy, manufacturing, and FMCG sectors.
In my current role as Manager - Technology Consulting at EY (Gurgaon), I focus on program delivery, service delivery, and IT service management—backed by my experience across Deloitte in technology consulting, PMO/implementation, and cyber & strategic risk. I bring stakeholder engagement, risk mitigation, and continuous improvement to drive operational efficiency and elevate customer experience, including end-to-end SAP ERP implementation and structured governance across vendors and business teams.
Experience
Work history, roles, and key accomplishments
Managing technology consulting work for ERP and ICT transformation initiatives, with a focus on service delivery. Leads program execution across SAP and IT service management areas.
Leads program-related planning and evaluation activities, including budgeting, executive presentations, and portfolio management. Supports scheduling and resource planning for delivery outcomes.
Supports technology-enabled business transformation through program evaluation, SAP implementation, and project delivery. Provides stakeholder management and mitigation planning to support successful ERP outcomes.
Served as Project Manager - PMO for end-to-end SAP ERP implementation and project management across fertilizer/chemical and energy sectors. Managed roadmap and DPR, RFP/NIT preparation, vendor onboarding, process evaluation (as-is/to-be), user training, and go-live support including stabilization.
Project Manager - PMO, Implementation & Consulting
End to end consultancy for Implementation and Project Management experience of SAP ERP Solution in Fertilizer and Chemical Industry, Energy Sector as in Thermal & Hydel Power Generation Company including following activities –
- Roadmap document & DPR preparation.
- RFP / NIT preparation including FRS & TRS.
- Vendor Evaluation, Onboarding & Pr
Supported risk advisory work with emphasis on program and continuity planning. Contributed to planning, execution, and stakeholder management activities.
Responsibilities
The objective of this role was Implementation of State E-Mail Policy along with E-mail Services facilitation to Departments & Organizations of Government of Madhya Pradesh.
Performed additional responsibilities of Project Manager - Infrastructure for Centre of Excellence (Application Development) unit, State Service Delivery Gateway & Madhya Pradesh State Portal.
Implementation
Project Manager - Data Center
Jun 2014 - Feb 2016 (1 year 8 months)
Deputed Role of Project Manager - Data Center & Field Operations @ Indore for Madhya Pradesh Commercial Tax Department.
Focused activities towards Madhya Pradesh Commercial Tax Department's DataCenter Maintenance & Upgrade Project including team management of 30 + members
Responsible for delivering services to the project against agreed scope, budget, schedule & customer expectations & RFP. Doin
Project Manager - Data Center
Accel Frontline Limited
Jun 2014 - Feb 2016 (1 year 8 months)
Managed data center maintenance and upgrade for the Madhya Pradesh Commercial Tax Department, including service delivery against scope, budget, schedule, and RFP expectations. Led team operations and vendor/OEM coordination, and monitored upgrades including disaster recovery site hardware and power backup enhancements.
Zonal Manager - Implementation, Service & Maintenance
Jun 2013 - Jun 2014 (1 year)
1. Actively liason with the marketing team to execute the EM products and services effectively and efficiently to the clients.
2.Technical Ability to handle day to day issue of Implementation,demos and service.
3. In position to analyze, find solution,plan and implement the same through proactive response.
4. Ability to maintain and evaluate quality of Implementation.
5.Track Back and share Weekl
Zonal Manager - Service & Maint
Extramarks Education India Pvt. Ltd.
Jun 2013 - Jun 2014 (1 year)
Coordinated with marketing to execute products and services for clients and handled implementation, demos, and service day-to-day issues. Tracked weekly/monthly performance reports, mentored the team, and ensured customer satisfaction and service call closures.
• Managing the In-House Server Established for the Project.
• Providing technical support & services to different locations or RTO /DTO in Rajasthan.
• Managing technical / moral support to the team of more than 55 field locations with physical & remote support in RTO /DTO.
• Heading the North-India with technical/professional/moral support for providing the best services to organization.
• Managi
# Microsoft Product Licensing, Pre-Installation & Deployment Specification
• Resolving the Queries from Microsoft Partners about the Deployment of Microsoft- Servers & Other Applications.
• End-Customer’s Query Resolution only on special request forwarded by Microsoft Partners.
• Researching new ideas & Implementation / Deployment Process of MS Servers & other Products.
• Organizing Microsoft Eve
IT Facility Management Services Management at Client level
Technical & IT Support to - INOX LEISURES LTD. & OTHER ESTMEED CLIENTS
Providing technical support & services to the client (INOX LEISURES LTD.) at different locations in Rajasthan & Gujrat.
Managing FMS structure & team of the organization at different locations with physical & remote support.
Managing the team of 11 Site-Engineers at 9
Sister Concern of AUTOLITE (INDIA) LTD. - AUTOPAL
IT Unit of Autolite (India) Ltd - A major player & Leading Automotives Manufacturer.
Linux Server & Network Management with Mail-Server & Security
Switching over the systems to LINUX environment from Microsoft-Windows throughout the organization in all units..
ERP implementation on LINUX throughout the organization in all units.
Linux Mail Server
IT Operations Management @ Dealer of Honda Cars India Ltd.
EDP & IT MANAGER
Sunshine Honda
Dec 2008 - Apr 2009 (4 months)
Managed IT operations for a Honda cars dealer environment. Delivered ongoing IT operational support using established infrastructure and service processes.
Managed 4 districts for Govt. Urban Local Body’s Projects in RAJASTHAN
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
M.B.A., Information Technology
2006 - 2010
MBA in Information Technology from Sikkim Manipal University (2006–2010).
Sikkim Manipal University 2010
M.B.A, Information Technology
2006 - 2010
LINUX WORLD
RHCSS - TRAINING, LINUX SECURITY
2008 - 2009
Sikkim Manipal Institute of Technology - SMU
MBA, INFORMATION TECHNOLOGY
2006 - 2009
UNIVERSITY OF RAJASTHAN
BCA, INFORMATION TECHNOLOGY
2003 - 2006
F-TEC
Diploma, Diploma in Computer Application & Programming
2003 - 2004
1 Year Diploma
IIHT
Diploma, Computer Hardware & Network Engineering
2003 - 2004
18 Months Diploma
IIHT India
Diploma, Computer Hardware & Network Engineering
2003 - 2004
18-month diploma in Computer Hardware & Network Engineering (2003–2004).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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