Manisha Vaswani

I offer 9 years of experience managing large-scale IT systems and networks, with a strong focus on routing and switching. I design, deploy, administer, and troubleshoot service provider and enterprise networks, ensuring business functionality and operational availability.

I specialize in MPLS VPN services and have hands-on expertise configuring and validating Layer 2/Layer 3 circuits across multi-vendor environments. I handle end-to-end service provisioning, testing, activation, and troubleshooting—coordinating with NOC, field teams, customers, and service delivery to deliver within SLA timelines.

I bring disciplined operational excellence through pre-check/post-checks around network changes, incident ticket handling and escalations, and customer acceptance testing (UAT). I also lead Knowledge Transfer (KT) sessions and guide new team members on provisioning workflows and procedures.