Manasa AM
@manasaam
Procurement and sourcing leader specializing in strategic sourcing, vendor management, and insurance operations.
What I'm looking for
I’m an experienced operations professional with 14+ years across strategic sourcing and procurement, vendor management, contract negotiations, and life insurance operations. I manage end-to-end procurement cycles and deliver measurable savings while ensuring compliance with organizational and regulatory standards.
In my current role as Assistant Manager – Sourcing & Procurement at WNS Global Services, I lead end-to-end Vendor Lifecycle Management—onboarding, performance tracking, compliance, and exit management. I manage global buyer desk operations, strengthen supplier relationships through KPI/SLA performance reviews, and use spend analysis to optimize procurement budgets and procurement decisions.
I’ve also driven insurance process excellence as a Process Leader for New Business & Death Claims, overseeing policy lifecycle activities from claim registration to settlement and disbursement. I’m known for implementing quality auditing, root-cause analysis, audit-ready documentation, and continuous improvement—earning recognition including Best Manager and Best Process Improvement Idea.
Experience
Work history, roles, and key accomplishments
Led end-to-end vendor lifecycle management, including onboarding, performance tracking, compliance, and exit management for global suppliers. Managed buyer desk operations (requisition processing through sourcing, negotiation, and purchase order management) and supported audit-ready SOW/SOP documentation.
Managed end-to-end PR-to-PO and Travel & Expense (T&E) operations with an emphasis on SLA adherence, accuracy, and policy compliance. Led a team of 20 and handled exception/high-value claims, documentation quality checks, SOX/audit readiness, and MIS reporting.
Process Leader - New Business Death Claims
AXA Business Services
May 2007 - Aug 2015 (8 years 3 months)
Oversaw new business and death claims operations, including end-to-end PR-to-PO processing and claim registration through settlement/disbursement. Managed PR/PO accuracy checks, vendor master validation, claim documentation and policy compliance, audit-ready MIS reporting, fraud due diligence, and team performance/continuous improvement.
Education
Degrees, certifications, and relevant coursework
ICFAI University
Master of Business Administration, Business Administration
2005 - 2007
Earned an MBA from ICFAI University between 2005 and 2007.
Mangalore University
Bachelor of Commerce, Commerce
2002 - 2005
Earned a B.Com from Mangalore University between 2002 and 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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