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Mamdouh User

@mamdouhuser

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I lead humanitarian programmes, emergency responses, and refugee support across Egypt and displacement contexts.

Egypt

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What I'm looking for

I'm looking to continue delivering principled, people-centred humanitarian programmes focused on refugee protection, food security, emergency response, and effective partnerships.

I'm currently leading a UNICEF-funded malnutrition prevention project at the Egyptian Food Bank for Palestinian refugee children across Greater Cairo and North Sinai. I oversee project set-up, budgets, procurement, contracting, field-team recruitment, and delivery planning.

At Catholic Relief Services, I managed school-grant distributions for more than 70,000 refugee students and led emergency responses for Sudanese and Palestinian displacement crises. I coordinated with UNHCR and UNICEF, managed project finances and donor reporting, and supported unaccompanied and separated children through child protection protocols.

My work also includes project coordination, corporate partnerships, operations, and international cooperation. I'm committed to principled, people-centred humanitarian action that strengthens protection, food security, and support for displaced communities.

Experience

Work history, roles, and key accomplishments

Project Officer – UNICEF Malnutrition Project

Egyptian Food Bank

Apr 2026 - Jul 2026 (3 months)

Led a UNICEF-funded malnutrition prevention initiative for Palestinian refugee children, managing project set-up, budget, procurement, and team recruitment. Coordinated with UNICEF and internal teams to ensure compliance and quality reporting.

Project Management Budget Management Procurement Stakeholder Coordination UNICEF Reporting Nutrition Community Health

Corporate Partnerships Account Manager

Egyptian Food Bank

Jan 2026 - Apr 2026 (3 months)

Managed corporate partnerships during Ramadan campaign, ensuring donor relations and commitment fulfilment. Oversaw CSR events, media activities, billing, and financial reconciliation.

Partnership Management Donor Relations Event Planning Financial Reconciliations Brand compliance CSR

Field Officer

Catholic Relief Services

Sep 2022 - Dec 2025 (3 years 3 months)

Managed distribution of school grants to 70,000+ refugee students and led emergency response for Sudanese and Palestinian displacement crises. Directed UNICEF-funded projects and provided psychosocial support to unaccompanied children.

Emergency Response Grant Management UNHCR ProGres Child Protection Psychosocial Support Budget Management Donor Reporting Gender Research

Project Coordinator

Almanal for Engineering and Construction

Jul 2020 - Sep 2022 (2 years 2 months)

Managed end-to-end project delivery, overseeing timelines, budgets, and stakeholder communications. Developed project calendars and risk registers to improve on-time delivery.

Project Management Budget Management Risk Assessment Stakeholder Communication Documentation

Operations Coordinator

Rabbit App

Jan 2020 - Jul 2020 (6 months)

Supported senior management in defining operational goals and KPIs. Built a network of service partners and designed marketing campaigns that generated new revenue streams during COVID-19.

Operations Management KPI Setting Partnership Management Marketing Campaigns Revenue Generation

International Cooperation Officer

Ministry of Local Development

Apr 2019 - Aug 2019 (4 months)

Cultivated international contacts to support cooperation initiatives and drafted cooperation plans. Co-organised the high-level conference 'African Cities: Engines for Sustainable Development'.

International Relations Event Coordination Logistical Support Stakeholder Engagement

Volunteer

Catholic Relief Services

Sep 2018 - Jan 2019 (4 months)

Conducted refugee registration, vulnerability assessments, and intake interviews per UNHCR standards. Provided referrals to legal, medical, and psychosocial services.

Refugee Registration Vulnerability Assessment UNHCR Standards Referrals Outreach

English Literacy Instructor

The American University in Cairo

Feb 2018 - Jun 2018 (4 months)

Delivered English literacy classes to refugee learners as part of AUC's community outreach programme. Received the AUC Office of Training and Development Award for outstanding contribution.

Teaching English Literacy Community Outreach Curriculum Delivery