
Malvika Bhardwaj
@malvikabhardwaj
Branch Relationship Officer at AXIS BANK, coordinating branch operations and supporting HR recruitment and interview scheduling.
What I'm looking for
At AXIS BANK, I oversee day-to-day branch administrative operations, facility workflows, high-value NEFT/RTGS transaction approvals, and vault cash control. I also coordinate customer service requests, departmental communications, and internal escalations.
In my earlier Branch Relationship Officer role at AXIS BANK in Dharamshala, I managed administrative floor operations and customer relationship management, and worked with branch leadership and regional office teams to resolve operational challenges.
At AXIS BANK – HR CIRCLE OFFICE, I participated in talent acquisition drives and candidate screening for Branch Relationship Officer roles. I coordinated interview schedules, candidate communications, and document logistics, contributing to 3–4 successful additions to the bank.
Experience
Work history, roles, and key accomplishments
Branch Relationship Officer – Assistant Manager Grade
Axis Bank
Sep 2026 - Present (2 months)
Oversee day-to-day branch administrative operations, facility workflow management, high-value NEFT/RTGS transaction approvals, and vault cash control. Serve as a central coordination point for customer service requests, cross-departmental communications, internal escalations, and issue resolution.
Banking & Financial Operations Training
Manipal Academy of Banking / BFSI
Nov 2025 - Feb 2026 (3 months)
Completed intensive residential training in financial operations, corporate compliance, and administration. Cleared NISM Series V-A certification.
HR Intern / Trainee
Axis Bank – HR Circle Office
Oct 2025 - Oct 2025 (0 months)
Participated in talent acquisition drives and candidate screening for Branch Relationship Officer roles. Coordinated interview schedules, candidate communications, and document logistics, contributing to 3–4 successful additions to the bank.
Education
Degrees, certifications, and relevant coursework
Manipal Academy of Banking / BFSI
Training, Banking & Financial Operations
2025 - 2026
Completed intensive residential training in financial operations, corporate compliance, and administration. Cleared NISM Series V-A certification.
DAV University
MBA, Human Resources & Marketing
Grade: CGPA: 7.0
MBA in Human Resources and Marketing with a CGPA of 7.0.
Kanya Maha Vidyalaya
Bachelor of Arts, Psychology
Grade: Passed
Bachelor of Arts in Psychology, passed.
CBSE Board
Class XII, General
Grade: 72%
Completed Class XII with 72%.
CBSE Board
Class X, General
Grade: 70%
Completed Class X with 70%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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