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Mallika MalikMM
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Mallika Malik

@mallikamalik

University Gold Medalist (MA in Tourism Management) with nearly 18 years of professional experience in tourism education

India
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What I'm looking for

I’m seeking remote opportunities where my expertise in learning, training, communication, and content development can contribute to organizational success, applying learner-centric design, facilitation, and assessment to improve outcomes.

I’m a gold medalist in M.A. (Tourism Management) with nearly 18 years of experience across higher education, corporate training, instructional content development, and hospitality education. I focus on learner-centric training programs, educational content creation, and hands-on facilitation that helps people improve quickly and confidently.

In my communication-focused work, I’ve designed and delivered classroom training in English grammar and hospitality communication, including role plays, mock guest interactions, presentations, and assessments. I’ve trained around 100 hospitality professionals in communication skills and international guest interaction, and I’ve built complete training material end-to-end for Hotel Clarks.

I have also created structured, outcome-driven digital and classroom learning content—developing CBSE Grades 9–10 smart classroom resources such as PPTs, summaries, flashcards, question banks, answer keys, and assessments across about 20 projects. Beyond content, I’ve mentored over 1,000 students in Travel and Tourism Management while preparing examination papers, evaluating answer scripts, supervising projects, and coordinating seminars and industrial visits.

Across guest faculty roles and higher-ed teaching, I’ve prepared assessments, mentored students, and supported supervised projects while teaching Tourism & Travel Management at both postgraduate and undergraduate levels. I’m now seeking remote opportunities where my expertise in learning, training, communication, and content development can contribute to organizational success.

Experience

Work history, roles, and key accomplishments

MA

Centre Head

Makeover Academy

Oct 2008 - May 2009 (7 months)

Managed centre operations including counselling, admissions, and academic coordination. Achieved 100+ student admissions within a month through effective counselling.

ML

Coordinator & Counsellor

Makeover Labs

Feb 2008 - Jul 2008 (5 months)

Provided student counselling and coordinated academic operations. Supported day-to-day academic coordination and student support activities.

Education

Degrees, certifications, and relevant coursework

Banaras Hindu University logoBU

Banaras Hindu University

Master of Arts in Tourism Management, Tourism Management

Grade: Gold Medalist; First Division

Gold Medalist in M.A. (Tourism Management) with First Division from Banaras Hindu University.

Banaras Hindu University logoBU

Banaras Hindu University

Bachelor of Commerce (Honours), Commerce

Grade: First Division

Earned B.Com. (Honours) with First Division from Banaras Hindu University.

Tech stack

Software and tools used professionally

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