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MaKenzie Fisher

@makenziefisher

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Barista at Top Pot, making consistent drinks and building relationships with regulars.

United States

Message

At Top Pot, I focus on customer interactions, build relationships with regulars, and make consistent drinks. I also upsell products and fill in when teammates fall behind.

At E9 Firehouse, I opened and closed the restaurant, handled cash, and fulfilled drink orders as a Bartender + Server. Earlier, as a Shift Lead at Jamba Juice, I managed team members throughout shifts and served customers.

Experience

Work history, roles, and key accomplishments

Current

Barista

Current

Top Pot

Jan 2026 - Present (9 months)

Focused on customer interaction, maintaining relationships with regulars, producing consistent drinks, and upselling products. Worked with a team, filled in gaps when others fell behind, and adapted to many roles.

Customer Service POS systems Upselling Teamwork Problem Solving Multitasking

Bartender + Server

E9 Firehouse

Sep 2022 - Dec 2025 (3 years 3 months)

Responsible for opening and closing the restaurant, handling cash, using a POS system (Toast), managing servers, and maintaining a clean station. Fulfilled drink orders and multitasked for multiple hours.

POS systems Toast Cash Handling Team Management Customer Service Multitasking

Shift Lead

Jamba Juice

Apr 2021 - Aug 2022 (1 year 4 months)

Managed team members throughout a shift, memorized numerous recipes and measurements, cashed out customers, and provided constant customer service. Used time management skills and worked independently for multiple hours.

Team Management Recipe Memorization Cash Handling Customer Service Time Management Independence