mahtab safi

As a Product Manager at Snapp, I led the Driver Engagement and Retention team, enhancing driver loyalty and optimizing incentive structures. I implemented strategic initiatives that boosted ride-share and improved team performance through training and collaboration.

In my role as Associate Product Manager at Snapp, I achieved significant operational cost reductions through UX improvements and launched features that enhanced driver satisfaction. I focused on aligning product goals with clear metrics.

Managed Merchants and BackOffice projects at Takhfifan, where I reduced call center costs and led the development of a marketplace MVP. I defined the product roadmap to align with business objectives.

As an Associate Product Manager at Takhfifan, I collaborated with teams to gather product requirements and conducted usability testing to improve features. I managed backlog prioritization effectively.

In my role as a Business Analyst at Taraan, I designed data models and workflow processes, provided client training, and conducted needs assessments to enhance system performance.

As a Business Analyst Intern at DPI, I assisted in designing core banking data models and collaborated on process documentation to improve system efficiencies.

Completed a Bachelor of Science in Industrial Engineering, focusing on optimizing complex processes and systems. Developed skills in data analysis, project management, and systems engineering, preparing for a career in product management and operations.