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Mahdi Hossain

@mahdihossain

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Customer Support Executive at Chorki, handling subscription and technical support across phone and digital channels.

Bangladesh

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What I'm looking for

I’m eager to learn new skills, take on diverse responsibilities, and contribute to an organization while continuing to build my professional and technical abilities.

At Chorki, I handle customer queries and provide subscription and technical support over phone and digital channels. I resolve service-related issues and follow through with accurate information to support a positive customer experience.

At Bahar Decorator, I assisted with event decoration, sound system rental, and equipment setup, and coordinated with customers on their requirements. I’m currently studying Graphic Design & Multimedia at Shanto Mariam University of Creative Technology.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Executive

Current

Chorki

Jan 2025 - Present (1 year 10 months)

Handles customer queries and provides subscription and technical support over phone and digital channels. Resolves service-related issues promptly while maintaining clear, professional communication.

Client Communication Problem Solving Technical Support Digital Channels Microsoft Word PowerPoint

Business Assistant

Bahar Decorator

Jan 2023 - Jan 2025 (2 years)

Assisted with event decoration, sound system rental, and equipment setup for weddings and social events. Coordinated with customers to ensure smooth event delivery and supported day-to-day business operations.

Event Coordination Customer Coordination Scheduling Logistics equipment setup

Education

Degrees, certifications, and relevant coursework

Shanto Mariam University of Creative Technology

Bachelor of Arts (Honours), Graphic Design & Multimedia

2024 -

Currently pursuing an undergraduate degree in Graphic Design & Multimedia, developing skills in graphic design, visual communication, digital media, and creative software.