Mahadi Hasan MasumMM
Open to opportunities

Mahadi Hasan Masum

@mahadihasanmasum

Friendly concierge dedicated to enhancing guest experiences.

Qatar
Message

What I'm looking for

I am looking for a dynamic environment where I can contribute my skills and enhance guest experiences.

I am a friendly and resourceful Concierge with a knack for resolving guest issues and enhancing experiences. Known for fostering warm and welcoming atmospheres, I ensure seamless guest processes and coordinate special requests promptly. My dedication to guest satisfaction is evident in my ability to streamline check-in and check-out processes, making every guest feel valued and cared for.

With extensive experience in various hospitality roles, including my current position at Zulal Wellness Resort Qatar, I have developed a solid understanding of training and mentoring employees. I am a loyal employee and a dedicated team player, proactive and hands-on in task completion. My effective communication skills and leadership qualities have allowed me to excel in guest transportation and luggage assistance, ensuring that every guest's arrival and departure is smooth and enjoyable.

Experience

Work history, roles, and key accomplishments

ZQ
Current

Concierge/Bellboy

Zulal Wellness Resort Qatar

Jan 2022 - Present (3 years 6 months)

Friendly and resourceful Concierge with a knack for resolving guest issues and enhancing experiences. Known for fostering warm atmospheres and ensuring seamless guest processes.

SQ

Bellboy/Airport Representative

Safir Doha Hotel Qatar

Jan 2018 - Feb 2021 (3 years 1 month)

Responsible for welcoming guests from the airport, assisting with luggage, and coordinating transportation arrangements. Ensured a smooth arrival and departure process for guests.

GD

Bellboy/Airport Representative

Galesia Hotel & Resort, Dhaka

Jan 2014 - Mar 2014 (2 months)

Welcomed guests from the airport and assisted with luggage. Managed check-in processes and ensured guest satisfaction during their stay.

GD

Bellboy/Airport Representative

Grand Oriental Hotel, Dhaka

Jan 2013 - Apr 2013 (3 months)

Assisted guests with luggage and transportation arrangements upon arrival and departure, ensuring a welcoming experience.

Education

Degrees, certifications, and relevant coursework

GC

Government Titumir College

Bachelor's Degree, Hospitality Management

2014 -

Pursued a Bachelor's Degree with a focus on developing skills relevant to the hospitality industry, emphasizing customer service and management.

CC

City College Cumilla

HSSC Diploma, Commerce

2009 -

Completed HSSC Diploma in Commerce, gaining foundational knowledge in business principles and practices.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Qatar

Authorized to work in

Salary expectations

2k-2k USD

Job categories

Interested in hiring Mahadi Hasan?

You can contact Mahadi Hasan and 90k+ other talented remote workers on Himalayas.

Message Mahadi Hasan

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Mahadi Hasan Masum - Concierge/Bellboy - Zulal Wellness Resort Qatar | Himalayas