Mahad AbdillahiMA
Open to opportunities

Mahad Abdillahi

@mahadabdillahi

Customer service expert with strong interpersonal and troubleshooting skills.

Canada

What I'm looking for

I am looking for a role that allows me to grow my skills in a supportive environment while contributing to team success.

I am a dedicated customer service expert with a strong focus on building and maintaining relationships with clients and colleagues. My experience as a Sales Associate at Gap has honed my ability to greet customers warmly, assist them in selecting products, and promote a positive team environment. I pride myself on being reliable and hardworking, always striving to meet the demands of any task I undertake.

Currently pursuing a Diploma in Computer Systems Technician - Networking at Algonquin College, I have engaged in a capstone project that involved architecting and configuring a complex network for client use. This experience has not only enhanced my technical skills but also demonstrated my ability to collaborate effectively with others and resolve conflicts efficiently. My leadership role as Captain of the Black Student Association has further developed my communication and organizational skills, allowing me to advocate for inclusivity and awareness within my school community.

Experience

Work history, roles, and key accomplishments

GB

Sales Associate

Gap - Bayshore

Oct 2022 - Jan 2023 (3 months)

As a Sales Associate at Gap - Bayshore, I maintained strong relationships with colleagues and provided excellent customer service. I greeted customers warmly and assisted them in finding and selecting products, contributing to a positive shopping experience.

BA

Captain

Black Student Association

Sep 2021 - Jun 2022 (9 months)

As Captain of the Black Student Association, I focused on creating an inclusive environment for Black students. I demonstrated leadership by making decisions, communicating with administration, and organizing events to raise awareness.

Education

Degrees, certifications, and relevant coursework

Algonquin College logoAC

Algonquin College

Diploma, Computer Systems Technician - Networking

2023 - 2025

Collaborated with a group on a project with the goal of architecting and configuring an intricate network built for client use. Worked on deploying 10+ services ranging from building a router to creating a simple mail delivery service using Active Directory. Demonstrated the ability to work with others and resolve conflicts efficiently.

Tech stack

Software and tools used professionally

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Mahad Abdillahi - Sales Associate - Gap - Bayshore | Himalayas