I seek a senior IT leadership role driving digital transformation, process automation, information management, and measurable business impact in a collaborative, innovation-focused organisation.
MUOpen to opportunities
Magzhan Uranayev
@magzhanuranayev
IT manager driving digital transformation, automation and knowledge-driven information management.
KazakhstanWhat I'm looking for
I am an IT leader with 15 years' experience in multinational organisations, nine years managing IT teams and complex projects, and an MBA. I specialize in bridging IT and business to deliver SharePoint, Power Platform and automation solutions that improve security, reduce costs and increase service adoption.
I have led large-scale migrations, implemented governance and citizen-development programs, and delivered measurable outcomes such as reduced ServiceDesk tickets, improved software compliance, and faster procurement workflows. I hold certifications in Change Management, ITILv4, PRINCE2 and Knowledge Management and focus on building knowledge-sharing cultures and practical, business-aligned IT capabilities.
Experience
Work history, roles, and key accomplishments
NC
Current
Information Management Team Lead
NCOC
Mar 2023 - Present (2 years 9 months)
Led Information & Data Management, drove company-wide adoption of SharePoint Online and Power Platform, and launched self-service access app that reduced ServiceDesk tickets by 20%; leading a data migration projected to save >100K USD by 2028.
AY
IT Operations Manager
Ayacom
Nov 2022 - Mar 2023 (4 months)
Managed IT department of 65+ staff, streamlined ServiceDesk processes, led ERP migration to SharePoint+Teams and automated procurement saving 20% of warehouse time while strengthening AD security policies.
AG
Group IT Manager
Access and Coating Group
Sep 2021 - May 2022 (8 months)
Standardised corporate application package to achieve 100% software compliance, redesigned network infrastructure to enterprise standards, and improved document workflows enabling 20% more daily purchasing inquiries.
AC
IT Manager
A CG
Sep 2021 - May 2022 (8 months)
Standardized corporate software via SCCM to 100% compliance, rebuilt MikroTik Wi‑Fi/LAN achieving 3× faster file transfers, implemented EDM improving purchasing throughput by 20% and managed regional IT teams.
RTAdvisor Application Support
Rio Tinto
Aug 2014 - Sep 2021 (7 years 1 month)
Performed IT management duties across multiple countries, reduced laptop incidents by 55% through asset policy changes, achieved 95% IT service satisfaction and implemented a disaster recovery plan enabling 72-hour recovery.
DA
IT Analyst
Datacom
Apr 2013 - Apr 2014 (1 year)
Provided outsourced IT services for Colgate-Palmolive across multiple regions, contributed to 98.5% customer satisfaction and documented 47 Service Desk knowledge guides.
EYProvided L1/L2 support to 4,500 employees across CIS, processed ~100 tickets/day and contributed to a team resolution rate of 60% without escalations across AD, Exchange, MDM and telephony systems.
Education
Degrees, certifications, and relevant coursework
AT
Almaty Institute of Power Engineering and Telecommunications
Bachelor's degree, Computing Systems and Software
Bachelor's degree in Computing Systems and Software focusing on software and computing systems.
HUHELP University
Master of Business Administration, Business Administration
Master of Business Administration focused on management and leadership practices for business and IT alignment.
AT
Almaty Institute of Power Engineering & Telecommunications
Bachelor’s degree, Computing Systems and Software
Bachelor’s degree in Computing Systems and Software focused on software and systems relevant to IT infrastructure and applications.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
KazakhstanAuthorized to work in
Social media
Job categories
IT ManagerIT Project ManagerDigital Project ManagerHead of TechnologyIT ManagerHealth Information Management LeadBusiness Transformation ManagerIT Operations ManagerKnowledge Management ManagerService Delivery ManagerInfrastructure ManagerIT ManagementIT Support ManagerIT Service ManagerIT Security Manager
Skills
SharePointPower PlatformOffice 365Active DirectoryVeeam SolutionsSCCMVMware ESXiMikrotikSD WANServiceNowManageEngineRemedyInformation ManagementKnowledge ManagementChange ManagementProject ManagementBPMN 20Azure DevOpsSQLIntuneAutocadEnhanceGmailScoreVMware VSphereVeeam Backup & ReplicationWindowsWindows ServerDigital TransformationM365 GovernanceSharePoint OnlineLANs & WANsVendor ManagementPRINCE2Microsoft Office 365Rollout
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