Open to opportunities

Maggie Jones

@maggiejones

Message

Clinical operations leader and registered nurse specializing in fertility, care coordination, and program scaling.

United States

Message

What I'm looking for

I seek leadership roles in clinical operations or care coordination where I can scale patient-centered programs, improve workflows, and build cross-functional teams in mission-driven organizations.

I am a mission-driven clinical operations leader and registered nurse with over a decade of experience across hospital systems, government programs, and digital health startups. I combine clinical insight with strategic planning to build scalable clinical teams, streamline care delivery workflows, and develop SOPs that maintain high-quality patient care.

At Elsa Fertility I led clinical infrastructure buildout, vendor negotiations, and recruitment while developing patient education and outreach initiatives. At the U.S. Department of Veterans Affairs I coordinated large-scale program expansions, processed high-volume applications under strict compliance deadlines, and implemented workflow tools adopted nationally.

My background spans ICU, perioperative, oncology, women’s health, and fertility care; I prioritize patient-centered solutions, cross-functional collaboration, and operational excellence to drive better outcomes and expand access to care.

Experience

Work history, roles, and key accomplishments

Current

Head of Clinical Operations

Current

Elsa Fertility

May 2024 - Present (1 year 5 months)

Built clinical operations for a startup national fertility platform, implementing SOPs, hiring and training clinical staff, and negotiating vendor contracts to enable scalable, high-quality patient care.

Clinical Operations SOP Development Vendor Management Care Coordination Patient Education Contract Negotiation

Fertility & IVF Coordinator

U.S. Department of Veterans Affairs

Aug 2020 - Apr 2025 (4 years 8 months)

Led coordination and national implementation of the Mission Act Expansion for caregiver support, processed 500+ caregiver applications in a one-week surge, and coordinated IVF and complex women's health care for veterans.

Care Coordination Implementation Case Management Workflow Optimization Patient Advocacy Data Analysis

Registered Nurse, ICU & HPU

Veterans Healthcare System of the Ozarks

Jan 2018 - Aug 2020 (2 years 7 months)

Provided critical care in ICU and hospice/palliative units, supported COVID-19 ICU setup, and precepted new nurses while managing emergency responses and end-of-life care programs.

Palliative Care Emergency Response COVID 19 ICU Operations

Registered Nurse, Peri-Op/PACU

Arkansas Oral and Facial Surgery Center

Jan 2014 - Jun 2020 (6 years 5 months)

Directed surgical flow across practice locations, provided intraoperative nursing for complex oral/maxillofacial cases, and developed SOPs for medication administration and post-operative care.

PACU SOP Development Anesthesia Collaboration Staff Training

Registered Nurse, Women's & Infants Surgery

Washington Regional Medical Center

Dec 2016 - Jun 2017 (6 months)

Provided perioperative nursing for OB-GYN surgeries as an OR circulator, coordinated anesthesia and surgical prep, and adapted workflows for high-acuity obstetric and gynecologic cases.

OR Circulator OB GYN Anesthesia Support Patient Transport