At The Moorings of Arlington Heights, I lead full-cycle revenue operations across Medicare, Medicaid, Medicare Advantage, commercial payers, and long-term care reimbursement.
I've improved accounts receivable performance, reduced denials through stronger verification and documentation processes, and guided month-end close, pre-bill audits, payment posting, reconciliation, and KPI reporting. I also led the implementation of a new billing software system across departments.
Earlier, I resolved complex claims and reimbursement issues at Northwest Community Hospital, using EOB analysis, appeals, root-cause analysis, and collection workflows to strengthen revenue cycle performance and compliance.
