Madilyn Betsworth
@madilynbetsworth
Detail-oriented Prior Authorization Specialist with strong organizational skills.
United StatesWhat I'm looking for
I am a dedicated Prior Authorization Specialist with a proven track record in obtaining authorizations for medical procedures, medications, and infusions. My experience includes initiating and managing the prior authorization process across various specialties, ensuring that patients receive the necessary approvals for their treatments. I pride myself on my ability to navigate complex insurance portals and my strong knowledge of medical terminology and insurance protocols.
In my previous role at American National Insurance, I successfully interacted with insurance carriers to secure prior authorizations, verified patient eligibility, and documented all relevant information accurately. My commitment to patient advocacy and customer service has been instrumental in helping patients understand their insurance coverage and the authorization process. I am now seeking a remote position where I can leverage my time management skills and expertise to contribute to a dynamic healthcare team.
Experience
Work history, roles, and key accomplishments
Authorization Specialist
American National Insurance
Oct 2023 - Mar 2025 (1 year 5 months)
As an Authorization Specialist, I initiated and obtained prior authorization requests, coordinated the approval process across various specialties, and interacted with insurance carriers to secure authorizations for treatments. My role involved verifying insurance benefits, documenting patient information, and assisting patients in understanding their coverage.
Customer Support Manager
Little Hunter
Jun 2023 - Sep 2023 (3 months)
In my role as Customer Support Manager, I managed over 650 daily client inquiries, trained agents to enhance service quality, and implemented process improvements that increased customer retention by 40%. I also conducted performance coaching and audited systems to ensure compliance with company standards.
Human Resources Assistant
Close
Apr 2019 - May 2023 (4 years 1 month)
As a Human Resources Assistant, I supported employee leave and benefits coordination, managed HR inquiries, and conducted pre-interview screenings. I ensured compliance with policies by maintaining organized records and assisting employees with their leave requests.
Education
Degrees, certifications, and relevant coursework
Pioneer High School
High School Diploma, General Education
Completed high school education, acquiring foundational knowledge and skills necessary for further education and career development.
DUDeVry University
Certificate, Medical Billing & Coding
Studied Medical Billing & Coding, focusing on the principles of medical coding, billing procedures, and healthcare reimbursement processes.
Availability
Location
United StatesAuthorized to work in
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