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Madeleine Nettleship

@madeleinenettleship

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Office Manager at West Texas Ventures LLC coordinating executive travel, office operations, and property support.

United States

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At West Texas Ventures LLC, I run daily office operations and support executives with calendar management, domestic and international travel, and business correspondence. I also coordinate vendors and support property rentals and tenant maintenance.

At Dofflemyer Hotel, I led hotel and housekeeping operations and raised guest satisfaction scores 65% through faster issue resolution and proactive outreach. Earlier, I directed front-of-house operations at Pecan House Grill and coordinated staff, volunteers, and event logistics for Bradley Byrne for U.S. Senate.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

West Texas Ventures LLC

Nov 2025 - Present (11 months)

Run daily office operations for a mineral interest company, including mail, deliveries, filing, vendor coordination, and executive support. Manage leadership calendars, plan travel, and draft correspondence and reports.

Office Administration Calendar Management Travel Coordination Vendor Management Correspondence Presentation Skills Notary Public

General Manager

Dofflemyer Hotel

Apr 2023 - Nov 2025 (2 years 7 months)

Led hotel and housekeeping operations end to end, including reservations, guest communication, and vendor issues. Raised guest satisfaction scores 65% through faster issue resolution and proactive outreach.

Hotel Operations Housekeeping Management Guest Relations Corporate Trainer Vendor Management Problem Solving

Front-of-House Manager

Pecan House Grill

Sep 2020 - Apr 2023 (2 years 7 months)

Directed dining room, bar, and guest-service operations and trained a 9-person front-of-house team. Set service standards and coordinated with kitchen leadership on timing and flow.

Restaurant Operations Team Leadership Corporate Trainer Guest Service Service standards

Field Director

Bradley Byrne for U.S. Senate

Oct 2019 - Mar 2020 (5 months)

Coordinated staff, volunteers, and event logistics; tracked resources and day-of execution for campaign events. Supported scheduling, stakeholder outreach, and field operations under tight political timelines.

Event Coordination Volunteer Management Scheduling Stakeholder Outreach Field Operations