At Ministerio de la Industria Alimenticia, I detected, diagnosed, and analyzed process incidents and problems.
I prepared detailed reports and technical documentation for senior management to support decision-making, and issued timely alerts to department heads about irregularities.
At Panther Mentality, I provided personalized customer service and negotiated and closed commercial contracts with clients.
I also handled objections, worked to retain users, and resolved questions by phone and digitally. I hold a law degree from Universidad del Minint Eliseo Reyes Rodríguez, and I'm currently studying beginner-level English.
