Lyon Caruana
@lyoncaruana
CDD Reviewer and Risk & Compliance specialist delivering AML/KYC quality under SLAs.
MaltaWhat I'm looking for
I’m a CDD Reviewer in Risk & Compliance at HSBC Bank Malta, specializing in customer profile analysis, Qormi transaction monitoring, and end-to-end due diligence across Retail, PEP, and SCC clients.
I identify KYC/CDD/EDD gaps and ensure full compliance aligned with FIAU, FATF, and Sanctions requirements, consistently meeting SLA timelines through effective customer engagement across multiple channels. I’ve been a top performer, achieving the highest monthly review volumes for nearly 3 consecutive years while maintaining 98%+ QC/QA scores. I also received Top Performer and Behaviour Bonus for three years and won Best CDD Reviewer in 2024 across the bank.
I’m trusted with responsibilities beyond core duties, including mentoring new hires, performing screening using LSEG World-Check and media tools, and contributing to process improvements. I’m recognized as a key point of contact for colleagues and management on complex cases and workflow decisions, with strong ability to deliver high-quality work independently in a hybrid environment.
Before Risk & Compliance, I built strong customer-facing and operational discipline through roles such as Ride Attraction Supervisor and VIP meet & greet/usher work. My training includes Practical KYC and MGA Anti-Money Laundering & Combating the Financing of Terrorism, reinforcing my risk awareness and compliance approach.
Experience
Work history, roles, and key accomplishments
CDD Reviewer
HSBC Bank Malta plc
May 2023 - Present (3 years 2 months)
Performed customer profile analysis and end-to-end due diligence within Risk & Compliance, covering Retail, PEP, and SCC clients. Identified KYC/CDD/EDD gaps and ensured compliance with FIAU, FATF, and sanctions requirements while meeting SLA timelines.
Ride Attraction Supervisor
SeaWorld and Wet'N'Wild
Sep 2025 - Mar 2026 (6 months)
Supervised ride operations and ensured compliance with strict safety protocols in a high-pressure guest environment. Led teams, delivered safety briefings, and managed guest complaints and incidents.
VIP Meet & Greet Usher
Malta Tourism Authority
Mar 2022 - Aug 2025 (3 years 5 months)
Met and greeted VIP ticket holders, escorted them to their areas or seats, and provided event support as needed. Performed ticket scanning with attention to written ticket details in a fast-paced environment.
Supported administrative operations at Mater Dei Hospital, including mail room and HR administration, appointment handling, and management of registered and sensitive correspondence. Acted as Assistant Principal during staff absences, resolving administrative issues and managing internal communications, while also providing customer care reception support.
Education
Degrees, certifications, and relevant coursework
Giovanni Curmi Higher Secondary
Post-Secondary Education (Higher Secondary), General / Intermediate Studies
2013 - 2015
Activities and societies: Passed intermediate subjects in the first year; did not sit main exams due to illness.
Completed post-secondary studies including English A level, Religion A level, and intermediate subjects such as IT and Environmental Science before being unable to sit the main exams due to serious illness.
Gaming Academy
Certificate of Achievement in Customer Service, Customer Service
2022 -
Certificate of achievement in Customer Service.
Gaming Academy
Certificate of Achievement in MGA Anti-Money Laundering & Combating the Financing of Terrorism, AML / CFT
2022 -
Certificate of achievement in MGA Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT).
Gaming Academy
Certificate of Completion in Practical KYC, KYC
Activities and societies: CPD credits: 7.
Certificate of completion in Practical KYC, covering customer due diligence and KYC-related processes.
Online Live Casino Academy
Award in Responsible Gaming, Responsible Gaming
Activities and societies: EQF Level 5; ECTS credits: 1.
Award in Responsible Gaming from Online Live Casino Academy, completed as an EQF-level training program.
TCTC Malta Computer School
ECDL Standard Certificate, Computer Skills
2014 -
Activities and societies: MQF Level 3.
Earned an ECDL Standard Certificate (MQF Level 3).
St Thomas More Boys junior Lyceum
SEC Examinations, Secondary Education
2012 -
Completed secondary school studies and sat SEC examinations.
IT Governance
Staff Awareness: General Data Protection Regulation (GDPR), Data Protection (GDPR)
Completed staff awareness training focused on the General Data Protection Regulation (GDPR).
Gaming Academy
Diploma Award in iGaming, iGaming
Grade: Diploma
Activities and societies: EQF Level 4; CPD credits: 48.
Diploma award in iGaming, covering online sportsbook management, online casino management, and iGaming compliance through CPD credits.
iGaming Academy
Certificate of Achievement in Introduction to iGaming, iGaming
2022 -
Certificate of achievement in Introduction to iGaming.
Tech stack
Software and tools used professionally
Availability
Location
MaltaAuthorized to work in
Website
igamingacademy.comJob categories
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