Luz Hernández

Led implementation of Monday.com, achieving company-wide adoption and consolidating KPIs and OKRs across 16 departments. Led a 5S initiative at the Distribution Center, increasing compliance from 57.50% to 74.74% in 11 weeks.

Managed administration for both companies, including payroll, accounting information, invoicing, and utility payments. Coordinated tenders, quotations, and industrial machinery maintenance services.

Improved compliance metrics for FDA requirements, product safety, sanitation, and traceability from 55% to 98%. Achieved zero findings in national and international corporate audits on certified production lines.

Implemented 5S, establishing visual standards and follow-up audits, achieving a 90% improvement in identified findings within 8 months. Trained coordinators and staff in continuous improvement and problem-solving.

Implemented the Quality Management System in 80% of distribution centers across multiple regions. Planned and conducted 18 internal audits, improving regional conformity from 50% to 80%.

Planned and conducted comprehensive internal audits at 21 distribution centers, improving overall audit score from 65% to 86%. Designed and implemented a nationwide cleaning and sanitization system.

Managed the Quality Management System, internal audits, and follow-up on corrective and preventive actions. Trained staff in quality and statistical and administrative tools.

Implemented ISO 9001 requirements for certification and coordinated product imports from Canada. Supported brand initiatives and product creation and improvement.

Implemented ISO 9001 requirements for certification and established the Sensory Evaluation Group. Contributed to product development, relaunch, and adaptation to new machinery.

Completed a diploma program in Quality and Productivity.

Completed a specialization in Quality and Applied Statistics for Industry.

Earned a Bachelor's Degree in Food Chemistry.