Lukman Rokibat
@lukmanrokibat
I turn raw business data into decision-ready dashboards and actionable insights.
NigeriaWhat I'm looking for
I've built end-to-end analytics projects that turn e-commerce and business-performance data into clear, decision-ready insights.
For Olist Brazilian E-Commerce Analytics, I built a five-page Power BI report covering 99K orders and R$13.59M in revenue. I identified late-delivery patterns, their relationship to lower review scores, and revenue concentration among top sellers.
For Rokibat Connect, I analyzed a simulated Nigerian VTU business dataset with 11,882 users and ₦195M+ in revenue. I used SQL for data-quality checks and built Tableau dashboards on customer behavior, revenue trends, and network performance.
In my customer-facing role at 247Data Communications, I track transactions, resolve service issues, and communicate consistently with customers. My Statistics background and experience with SQL, Excel, Power BI, Tableau, DAX, and SPSS support my detail-oriented approach to analysis.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
247Data Communications
Jan 2025 - Present (1 year 9 months)
Handle customer enquiries via WhatsApp and support customers using VTU services, managing up to hundreds of interactions. Track and check transaction processing, identifying and resolving issues affecting service delivery.
SIWES Trainee
Bureau of Statistics
Dec 2023 - Apr 2024 (4 months)
Participated in data collection, data entry, and data cleaning as part of statistical fieldwork. Conducted data analysis and interpretation using Excel and SPSS, including exposure to ANOVA testing.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Ayede
National Diploma, Statistics
2023 - 2025
Grade: Upper Credit
Earned a National Diploma in Statistics with Upper Credit, gaining hands-on experience in data analysis and statistical methods.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
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