Open to opportunities

Luka Harapin

@lukaharapin

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Hardworking hospitality professional delivering friendly, efficient guest service.

Croatia

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What I'm looking for

I seek a customer-focused hospitality role where I can deliver excellent guest service, grow responsibilities, work in a collaborative team, and broaden my skills in food & beverage and guest support.

I am a dedicated hospitality professional with hands-on experience in fast-paced restaurants and 5-star hotel settings, focused on creating positive guest experiences through attentive service and clear communication.

I have worked as a waiter and hotel porter across multiple seasonal roles, performing order taking, food and beverage service, payments, table maintenance, and light kitchen assistance while collaborating closely with kitchen and bar teams.

I bring reliability, adaptability, strong teamwork, English and Croatian language skills, attention to detail, and a calm, customer-focused approach to resolving guest inquiries and ensuring high standards of cleanliness and presentation.

Experience

Work history, roles, and key accomplishments

Waiter

Restaurant Pljesivicka Klet

Feb 2024 - Feb 2025 (1 year)

Greeted guests and provided attentive, friendly service, accurately processed food and beverage orders, and handled cash/card payments to ensure smooth service and high guest satisfaction.

Customer Service Order Taking POS Cash Handling Table Maintenance Food Service Teamwork Communication Problem Solving

Porter and All-Round Hotel Support

Hotel Regina

Jun 2023 - Nov 2023 (5 months)

Provided general hotel support including guest reception, upkeep of public areas, and table setting to maintain service standards and guest comfort.

Housekeeping Table Setting Cleaning Teamwork Attention To Detail Customer Support Flexibility

Night Porter

Hotel Regina

Dec 2022 - Apr 2023 (4 months)

Maintained hotel cleanliness and welcoming environment, assisted guests with check-ins and inquiries, and expanded duties to include kitchen assistance and service during subsequent season.

Guest Service Check In Support Kitchen Assistance Teamwork Multitasking

Waiter

Restaurant Aquagun

Jun 2022 - Sep 2022 (3 months)

Delivered fast-paced restaurant service by taking orders, serving food and beverages, maintaining table cleanliness, and processing payments to ensure customer satisfaction.