Open to opportunities

Luiza Bassi

@luizabassi

Message

I create social content and short-form videos that help brands communicate clearly and grow.

Spain

Message

What I'm looking for

I'm looking for a role where I can create strategic, authentic digital content, produce visual storytelling, and help brands build meaningful connections with their audiences.

I've led social media strategy and content creation for Dr. Manoel Ladeia and Método Re-Programe, turning complex healthcare topics into accessible videos, educational posts, captions, and patient testimonial campaigns.

At Loja Re-Programe, I managed digital communication for a health and wellness e-commerce brand, creating promotional campaigns, product content, strategic copy, and visual assets that improved brand communication and user experience. I also maintained Nuvemshop updates, product listings, and online customer support.

My international experience across Brazil, Canada, and Spain has strengthened how I connect with diverse audiences. At Padaria Toronto and Low Tide Cafe, I supported customer experience, online orders, daily operations, and communication in fast-paced multicultural environments.

I'm a Journalism graduate with a Digital Marketing diploma, fluent in Portuguese and English and intermediate in Spanish. I enjoy storytelling, visual content, and building meaningful connections between brands and their audiences.

Experience

Work history, roles, and key accomplishments

Current

Barista & Customer Experience Associate

Current

Low Tide Cafe

Feb 2026 - Present (6 months)

Provided customer service and managed daily operations in a multicultural environment, strengthening communication, problem-solving, and customer relationship skills.

Customer Service Communication Skills Problem Solving Customer Relationship Management

Current

Social Media Manager

Current

Dr. Manoel Ladeia

Oct 2020 - Present (5 years 10 months)

Developed content strategies and created engaging digital content, including short-form videos, graphics, and educational posts. Transformed complex healthcare topics into accessible content aligned with brand communication goals and analyzed audience engagement to improve content performance.

Content Strategy Social Media Management Content Creation Short Form Video Production Video Editing Copywriting Storytelling Brand Communications Community Management Canva Capcut Audience Engagement

Front Of House

Padaria Toronto

Mar 2024 - Sep 2025 (1 year 6 months)

Delivered customer service, managed online orders through Shopify, supported inventory processes, and helped with content creation for Instagram's business profile in a fast-paced international environment.

Customer Service Shopify Inventory Management Content Creation Instagram Social Media

Social Media Manager & Customer Experience

Loja Re-Programe

Oct 2021 - Mar 2024 (2 years 5 months)

Managed social media content strategy and digital communication for a health and wellness e-commerce brand. Created promotional campaigns, product content, and customer-focused communications, and contributed to the development of the e-commerce platform by creating strategic copy and designing visual assets.

Social Media Management Content Strategy Content Creation Copywriting Visual Design E commerce Development Customer Support Brand Communications

Social Media Manager

Método Re-Programe

Oct 2020 - Mar 2024 (3 years 5 months)

Created educational content, short-form videos, and patient testimonial campaigns to build trust, engagement, and brand authority. Planned content calendars, wrote captions/scripts, and transformed health topics into accessible digital communication.

Content Creation Short Form Video Production Video Editing Copywriting Storytelling Social Media Management