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Luis Silvestre

@luissilvestre

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Technology executive at ONE AGENCY who automated Martech deployments, cutting cycles from hours to minutes.

United States

Message

At ONE AGENCY, I architected and delivered an automated, cloud-native Martech platform to replace fragile manual deployment processes. The new approach cut deployment cycles from hours to minutes and reduced technology overhead by approximately 40%.

At INSURANCE CARE DIRECT, I architected and led development of a proprietary health and life insurance platform spanning CRM, carrier quoting, application processing, agent workflows, and commission systems. I also co-invented and developed AI-enabled insurance technology that resulted in multiple issued and published U.S. patents.

Through 3AM SOFTWARE, I founded a company developing and operating SaaS, CRM, telecommunications, and transactional platforms for commercial clients. Earlier, I developed BullsEye at RESPONSE MARKETING GROUP and database-driven web applications at 24/7 MEDIA, INC.

Experience

Work history, roles, and key accomplishments

Current

Vice President, Software Engineering

Current

One Agency

Jul 2025 - Present (1 year 2 months)

Recruited during a critical technology stabilization period, architected and delivered an automated, cloud-native Martech platform. Reduced deployment cycles from hours to minutes and technology overhead by approximately 40%.

Kubernetes DigitalOcean Cloudflare BigQuery Distributed Systems API Design AI Assisted Engineering Agentic Workflows Containerization Automation

Chief Technology Officer

Insurance Care Direct

Jul 2009 - Sep 2023 (14 years 2 months)

Led technology strategy and engineering as the company scaled from a single call center to approximately 75 locations. Architected a proprietary health and life insurance platform supporting nine-figure annual revenue.

Software Architecture CRM Rate Quotes Application Processing Agentic Workflows Predictive Dialing Machine Learning Third Party Integrations Patents Regulatory Compliance

Founder / Senior Software Developer

3AM Software

Apr 2003 - Jun 2009 (6 years 2 months)

Founded an independent software company developing and operating web-based SaaS, CRM, telecommunications, and transactional platforms for commercial clients.

SaaS CRM Telecommunications Rate Quotes Ordering Fulfillment Lead Routing Call Manager Express (CME)API Integration

Technology Director

Response Marketing Group

Apr 2001 - Apr 2003 (2 years)

Developed BullsEye, a proprietary Martech and campaign-management platform, and built database-driven promotional applications for major entertainment clients. Managed Red Hat Enterprise Linux infrastructure and implemented commercial email infrastructure.

Martech Campaign Management Database Driven Applications Red Hat Enterprise Linux Networking Firewalls IronPort SMS Gateways Telefónica del Perú

Web Developer

24/7 Media, Inc.

Jun 1999 - Apr 2001 (1 year 10 months)

Supported the Latin American network of affiliated publishers and advertisers using proprietary advertising technology. Designed and developed database-driven web applications and promotional microsites for digital advertising campaigns.

Web Development Database Driven Applications Promotional Microsites Digital Advertising Latin American Network