Luisa Ferroni

Provided friendly and professional customer service, greeting guests, managing reservations, and ensuring a welcoming atmosphere to enhance overall dining experience.

Organized and managed fundraising campaigns to support local initiatives, raising awareness and securing donations. Led a project focused on children's development, organizing workshops and interactive learning sessions.

Managed inventory, organized shipments, and ensured timely processing of orders. Assisted with stock replenishment, order packing, and preparing goods for delivery.

Provided daily care and support to children with disabilities, assisting them with everyday activities and supporting their emotional, social and practical development.

Provided guest support and promoted hotel services, including spa offers, activities and entertainment nights. Managed a community project with local children and coordinated guest involvement, while maintaining social media channels for both the hotel and the project.

Provided mentorship and emotional support to youth, helping them navigate challenges and build confidence.

Delivered efficient customer service and contributed to smooth daily operations in food & beverage, handling transactions.

Bachelor of Arts in Social Work from Hochschule Esslingen, completed from 2022 to 2025.

High School Diploma from Hohenzollern Gymnasium Sigmaringen, completed from 2013 to 2021.