Lucia Pena Santamaria

I've supported business operations and administrative processes at Facilidades Industriales, maintaining Excel reports, invoices, banking documentation, internal systems, and organized operational records.

At ERC Global, I managed employee databases, recruitment trackers, referral reports, and interview coordination while supporting HR and operational reporting. I bring more than eight years of experience working with U.S.-based and international teams in fast-paced environments.

I've also led recruitment operations for client projects, supervised team members, and recruited for U.S.-based positions across North American clients. I work bilingually in English and Spanish and use Excel, SAP, ATS, and HR systems to keep data accurate and processes moving.