Open to opportunities

Luciano User

@lucianouser

Message

Ambitious logistics professional with strong customer-service and supervisory experience.

United Kingdom

Message

What I'm looking for

I seek a full-time logistics role with growth opportunities, a team-focused culture, clear targets, and scope to apply my forklift and supervisory experience while developing operational responsibilities.

I am an imaginative, resilient logistics and hospitality professional with hands-on warehouse experience and a background in social media and content creation. I recently completed Level 1 Certificate in Logistics and Warehousing and hold an RTITB Counterbalance forklift certificate; I currently work as a warehouse operative fulfilling daily picking, stacking and LLOP transport duties while consistently meeting targets and adhering to health and safety standards.

I bring supervisory experience from multiple bar management roles where I led teams, managed schedules, performed stock checks and handled cash and customer issues professionally. I also run a successful YouTube channel and Discord community, demonstrating creativity, digital content skills and the ability to build and engage an audience—skills I apply to problem solving, organisation and teamwork in a fast-paced operational role.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Operative

Current

GXO Logistics (Iceland)

Oct 2024 - Present (1 year 3 months)

Pick and prepare customer orders using voice systems, stack loads onto pallets and transport to loading bays using LLOP while consistently meeting daily targets and adhering to health and safety procedures.

Order picking LLOP Operation Health & Safety Time Management Teamwork TARGET

Warehouse Operative

Various Agencies

Feb 2024 - Oct 2024 (8 months)

Worked across client sites including B&Q and Evri performing LLOP-assisted picking, loading/unloading deliveries and lane sorting while meeting daily productivity targets.

LLOP Operation Order picking Voice Scanner Systems Health & Safety TARGET

Bar Supervisor

Boom Battle Bar and Tree

Apr 2023 - Feb 2024 (10 months)

Managed daily bar operations and staff, conducted weekly stock checks and reconciled deliveries, and handled customer incidents professionally to maintain service standards.

Team Leadership Stock Control Cash Handling Customer Service Conflict Resolution Scheduling Shift Management

Bar Supervisor

The Ark, Rose Villa Tavern and The Lewisham

May 2021 - Nov 2022 (1 year 6 months)

Oversaw opening/closing procedures, supervised bar staff, managed hiring and weekly rotas, and handled revenue reconciliation to meet sales targets.

Scheduling Hiring Sales Targets Inventory

Bartender

Various Bars

Apr 2018 - Mar 2020 (1 year 11 months)

Performed bar service duties including glass collection, bar cleaning, cash handling and stock taking while developing mixology skills and customer service proficiency.

Mixology Cash Handling Stock Taking Bar Maintenance Customer Service Barrel Changing Cleaning POS

Male Model

Various Agencies

Feb 2016 - Oct 2018 (2 years 8 months)

Modeled for agency clients at photo shoots across London, maintaining flexibility with brands and building a portfolio through frequent client collaboration.

On Set Collaboration Posing Client Communication Flexibility Time Management