Luciana Jacob

Handles appointment scheduling, patient information collection, insurance verification, phone support, and prescription coordination.

Handles scheduling, invoicing, and collections for a virtual clinic in aesthetic and functional medicine, applying effective communication.

Managed insurance operations across various branches including insurance management, current accounts, collections, and customer service. Developed social media marketing strategies.

Managed collections, invoices, current accounts, cash registers, and payments.

Handled current account collections and administration of cash registers and supplier payments, with excellent communication skills.

Performed debt collections for financial institutions, credits, and personal loans, developing communication and problem-solving skills.

Pursuing a certification in Testing QA.

Pursuing a certification in Personal Finance with AI.

Completed a certification in Community Manager and Social Media.

Earned a high school diploma from LaSalle Paraná from 2003 to 2007.