Open to opportunities

Ro Geuna

@rogeuna

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Experienced healthcare administrative professional specializing in patient coordination and administrative operations.

Argentina

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What I'm looking for

I seek a patient-focused administrative role in healthcare where I can manage scheduling, billing, and coordination, contribute to operational efficiency, and grow professionally.

I am an experienced healthcare administrative professional with a strong track record in patient reception, coordination, and billing within clinics and medical centers.

I have coordinated teams, managed schedules, controlled medication and material stocks, and created patient statistics and digital records to streamline operations.

I consistently handle administrative workflows including authorizations, reimbursements, cash audits, and liaison with social security and prepaid insurers, ensuring accurate billing and documentation.

I am responsible, attentive to detail, and comfortable working independently or as part of a team, focused on improving patient experience and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

Medifé Asociacion Civil

Apr 2022 - Present (3 years 8 months)

Provide in-person and remote client service including account analysis, general advice, administrative scheduling, cash audits, and supervision of branch maintenance to ensure operational continuity.

Customer Service Scheduling Administrative Support Patient Relations

PCR Coordinator / Administrative Receptionist

Sanity Care Centro Medico Ezeiza

Aug 2018 - Apr 2022 (3 years 8 months)

Coordinated a four-person team managing absenteeism and permits, led patient reception and referrals, created patient statistics and digital records, handled triage entry, authorizations, scheduling, billing, stock control, and administrative communications.

Team Coordination Patient Intake Triage Billing Medical Records Inventory Management Reporting Authorization

Administrative Receptionist

Clínica Privada Monte Grande S.A.

Sep 2014 - Dec 2017 (3 years 3 months)

Prepared budgets for procedures and surgeries, managed contracting and potential re-billings, liaised with social security and prepaid insurers, uploaded operating standards, and supported admissions and claims follow-up.

Budgeting Insurance Coordination Insurance Follow Up Medical Billing Documentation Management

Administrative Receptionist

Clínica Boedo S.R.L.

Mar 2012 - Sep 2014 (2 years 6 months)

Coordinated appointments for psychology, psychiatry, and physical therapy, monitored attendance and absences, managed reimbursements to health insurers, and provided telephone assistance to insured patients.

Appointment Management Medical Billing