
Dayaneth Cabrera
@dayanethcabrera
Virtual assistant at PHARMAARTE SRL who handled 30–40 daily customer interactions and coordinated orders and deliveries.
What I'm looking for
At PHARMAARTE SRL, I handled customer service and administrative support, assisting 30–40 customers daily through in-person and digital channels. I received prescriptions and followed up with patients and healthcare professionals.
I prepared quotes, processed orders, and coordinated deliveries and shipments, with up to 25 sales closed per day. I also contributed to operational improvements that increased sales to nearly double in some periods.
I managed inventory, petty cash, cash controls, and weekly reports. I also coordinated four cleaning, delivery, and medical promotion staff within a seven-person team.
Earlier, I managed executive schedules and administrative documents at ADEPOR, supported office operations at ENCOFRA SRL, and processed administrative and patient records at SEMERUCAL APS. I have a degree in Sociology from Universidad de Oriente and have used Fcerta, Excel, Word, Google Drive, Gmail, Google Calendar, WhatsApp Business, Zoom, Google Meet, and Canva.
Experience
Work history, roles, and key accomplishments
Atención al Cliente y Soporte Administrativo
PharmaArte SRL
Sep 2023 - Feb 2025 (1 year 5 months)
Atendí entre 30 y 40 clientes diarios, elaboré presupuestos, procesé pedidos y coordiné entregas. Realicé inventarios, administré caja chica y preparé controles de caja e informes semanales con precisión del 100%.
Asistente de Gerencia
ADEPOR
Oct 2022 - Jan 2023 (3 months)
Gestioné agendas ejecutivas, reuniones y comunicaciones con directivos y asociados. Preparé informes, planillas salariales y cheques, manteniendo organizada la documentación administrativa.
Asistente de Oficina
ENCOFRA SRL
May 2021 - Sep 2021 (4 months)
Actualicé bases de datos y documentación, coordiné compras de oficina y brindé soporte a proyectos. Colaboré con procesos de inducción y capacitación de nuevos integrantes.
Asistente Administrativo
SEMERUCAL APS
Jan 2018 - Jul 2019 (1 year 6 months)
Procesé documentación y registros administrativos, colaboré con la atención a pacientes y transcribí información clínica.
Education
Degrees, certifications, and relevant coursework
Universidad de Oriente
Licenciatura, Sociology
Completed a degree in Sociology from Universidad de Oriente in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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