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Dayaneth Cabrera

@dayanethcabrera

Virtual assistant at PHARMAARTE SRL who handled 30–40 daily customer interactions and coordinated orders and deliveries.

Argentina
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What I'm looking for

I'm looking for a remote role in virtual assistance, administrative support, or customer service where I can contribute my experience supporting customers, managing orders, and coordinating administrative work.

At PHARMAARTE SRL, I handled customer service and administrative support, assisting 30–40 customers daily through in-person and digital channels. I received prescriptions and followed up with patients and healthcare professionals.

I prepared quotes, processed orders, and coordinated deliveries and shipments, with up to 25 sales closed per day. I also contributed to operational improvements that increased sales to nearly double in some periods.

I managed inventory, petty cash, cash controls, and weekly reports. I also coordinated four cleaning, delivery, and medical promotion staff within a seven-person team.

Earlier, I managed executive schedules and administrative documents at ADEPOR, supported office operations at ENCOFRA SRL, and processed administrative and patient records at SEMERUCAL APS. I have a degree in Sociology from Universidad de Oriente and have used Fcerta, Excel, Word, Google Drive, Gmail, Google Calendar, WhatsApp Business, Zoom, Google Meet, and Canva.

Experience

Work history, roles, and key accomplishments

PS

Atención al Cliente y Soporte Administrativo

PharmaArte SRL

Sep 2023 - Feb 2025 (1 year 5 months)

Atendí entre 30 y 40 clientes diarios, elaboré presupuestos, procesé pedidos y coordiné entregas. Realicé inventarios, administré caja chica y preparé controles de caja e informes semanales con precisión del 100%.

Education

Degrees, certifications, and relevant coursework

UO

Universidad de Oriente

Licenciatura, Sociology

Completed a degree in Sociology from Universidad de Oriente in 2018.

Tech stack

Software and tools used professionally

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